Team Member, Loan Recovery at Fidelity Bank

Qualification:

• Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree

Experience:

• Minimum of 2 years on the role and 5 years in Banking

Job Objective(s)

• Recovery of Non-performing accounts.

Duties & Responsibilities

• Liaise with Legal Dept. on recovery process.
• Liaise with External agents (Estate Agents & Valuers, External Solicitors, Debt Recovery agents, Private Investigators, SFU, EFCC).
• Lead negotiation team for major Recovery accounts.
• Liaise with Branch Leaders and Bank Heads on developing and implementing recovery strategies for non-performing accounts
• Recommendation of interest waivers, concessions, write offs and classification of non-performing accounts.
• Supervise the work performance of Teams.
• Attend court sessions in relation to accounts in Litigation
• Render various reports on recoveries made on non-performing accounts monthly.
• Marketing and selling of Collateral of Non-performing accounts.
• Any other duties as assigned by either Supervisor or Divisional Head.

Key Competencies/ Knowledge

• Ability to pay attention to detail.
• Good knowledge of the Bank’s Banking Software.
• Strong ability to interpret and reconcile accounts.
• Good Knowledge of Bank Credit Policy and general economic trends in the country.
• Good knowledge of Microsoft Excel.
• Excellent negotiation and bargaining skills.
• Strong analytical skills.
• Excellent organizational skills.
• Good record keeping / file keeping and documentation skills.
• Excellent interpersonal skills.