Sales Coordinator at Willers Solutions

Responsibilities

• Process orders via email or phone.
• Check data accuracy in orders and invoices.
• Contact customers/channel partners to obtain missing information or answer queries.
• Liaise with the dispatch department to ensure timely deliveries.
• Prepare monthly sales reports as desired by seniors (region-wise, product-wise, channel partners-wise etc.)
• Monitor the sales team’s progress, identify shortcomings and inform/update reporting manager.
• Ensure sales targets are met and report any deviations.
• Respond to complaints from customers/channel partners and give after-sales support when requested.
• Inform customers/channel partners of unforeseen delays or problems in executing and/or dispatching the order.
• Stay up-to-date with new products and features.
• Assist in the preparation and organizing of promotional material and/or events.
• Ensure payments are received as per pre-decided credit terms send reminders and follow up with channel partners/customers.
• Compile and analyze statistical data using modern and traditional methods to collect them.
• Collect data on consumers, competitors, and market place and consolidate information into actionable items, reports, and presentations.
• Communicate important feedback from customers/channel partners with the sales team and concerned departments.
• Maintain and update sales and customer records.
• Forecasting of sales for their respective customers/channel partners.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• A minimum of 4 years of sales experience in a plastic manufacturing company.
• Excellent leadership, communication, and interpersonal skills.
• Data-driven decision-maker with the ability to analyze sales data and trends.
• Ability to develop and grow a sales team
• Proficient in Microsoft Office suite and Microsoft 365 applications
• Strong leadership and team management skills.
• Result-oriented with a track record of exceeding targets.
• Adaptability to changing market dynamics.