Retail Store Manager (Grocery Chain) at iRecruiters Africa Limited

The Company is seeking to hire an experienced and efficient Retail Store Manager to handle the day-to-day activities and inventory of the store while maximally applying the principles of economics to stay ahead of competitors. The candidate will be responsible for overseeing employees and finances, and also controlling the quality of products and services offered.

Key Responsibilities shall include but not be limited to:

• Planning and designating the duties and activities of the staff in his line of management.
• Taking inventory and ensuring measures are put in place and adhered to prevent theft and robberies.
• Informing the Area Manager about the activities of the store such as visits from public authorities, accidents or emergencies, etc.
• Take note of improvements to be made and measures to be put in place for efficiency.
• Review all cancellations of total receipts, complaints, and returns from customers and ensure that a customer’s complaint is not suspicious or unjustified then report to the Area Manager for decision-making.
• Provide training to new hires
• Make decisions on Order and Order Quantities
• Ensure that legal requirements are adhered to, such as regulations for the sales of alcohol.
• Monitor the shelf stocks, product displays, and the general appearance of the store layout for maximal productivity.
• Investigate market trends and offer products that would appeal to customers.
• Ensure accuracy in price labeling
• Ensure deliveries from the Warehouse and direct suppliers are accurate and report any delivery mistakes.
• Ensure all books, reports, forms, and documents in the store are well kept.
• And every other duty assigned to this role.

Requirements

• Bachelor’s degree in Business administration, finance management, or a related field from a recognized University.
• 3+ years’ experience as a store manager or any supervisory role.
• Proven experience with preparing budgets, and financial and expense reports.
• Knowledge of product and consumer trends, marketing strategies, and how to utilize them.
• Strong supervisory, interpersonal, and collaborative skills.
• Excellent written and verbal communication skills
• Keen attention to detail.
• Must be analytical and comfortable reviewing data.
• Proficiency in Excel required
• Must be motivated, organized, and determined.
• Proven ability to build collaborative relationships across cross-functional teams
• Must be results-driven, commercially aware, and have problem-solving abilities
• Must be able to juggle multiple tasks, can work with a plan, and work in a fast-paced environment
• Good organizational skills