Program Manager at Gibran Books and Values Society of Nigeria

Role Purpose

The Program Manager will manage the implementation of Education in Emergencies intervention in Adamawa, targeting adolescent girls and young women. The PM will combine significant experience of program implementation in the EiE sector and of forging strategic partnerships with donors, sub-grantees, governments, and communities. The role involves program planning, design, implementation and monitoring.

Project Management

• Oversee ongoing programs and startup of new programs in field locations.
• Ensure program implementation is on time, target and budget, using effective M&E systems to achieve the desired impact
• Contribute to overall program work plans, take the lead on planning for the GBVS target areas of operation
• Ensure that program implementation is responsive to communities, authorities and partners and consistent with GBVS’ relevant program guidelines, principles, values, quality standards and strategic plan
• Ensure complete routine progress reports and submit reports as required by the donor.
• Provide weekly progress reports on implementation to the supervisor. Assist GBVS top management with any requests for information or data regarding program expansion or development.
• Fulfill GBVS Program Management standards based on the organization-wide guide.
• Conduct regular monitoring visits to the field sites in the communities to ensure that all targeted program beneficiaries are rightly benefiting from GBVS interventions.
• Coordinate, supervise and be responsible for project implementation in all target locations, ensuring that all interventions are completed in a timely, efficient, and accurate manner according to the sector and GBVS minimum standards.
• Ensure a safe working environment for all people involved in project implementation.

 Quality, Accountability and Compliance.

• Provide Field Leadership in the roll out and implementation of accountability strategies according to established GBVS Standard Operating Procedures (SOP).
• Promote and encourage openness to welcoming feedback and complaints from beneficiaries and communities and learning from staff.
• Ensure that those cases of violation of ethics such as fraud, corruption, and breach of code of conduct are reported, documented and dealt with according to GBVS policies and procedures.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria and Standard Operating Procedures.
• Ensure that Standard Operating Procedures for all program activities are developed and adopted, strictly followed.
• Integrate community approaches, gender sensitivity, resilience approach and capacity building into all activities as appropriate.
• Create and maintain systems ensuring effective and transparent use of financial resources and timely, accurate and informative reporting in line with donor and GBVS policies and procedures.

Operations Management

• With support of Education Manager and Finance Manager, ensure operation systems (procurement, transport, storage, communications, estate / buildings management, asset management etc) in the target location are in accordance with GBVS systems and policies
• Ensure adequate operational systems are in place to provide adequate support to the field team.
• In conjunction with the HR staff, ensure local recruitment is consistent with GBVS HR recruitment policies, the legal context and local practice And that HR policies and procedures are understood by the project team and implemented.
• Provide leadership to the Field team, ensuring clarity over project plans and priorities, encouraging effective teamwork and inclusiveness, and building a team spirit through regular meetings.
• Oversee the administrative functions for the project team, line managing program and operations staff where appointed.

Security Management.

• Responsible for security management for the Field team, including providing inputs to the location-specific Security Plan, ensuring staff are fully briefed/trained on the agreed security measures appropriate to the area, staff understand individual and collective responsibilities for safety and security and ensuring incidents are reported, critical learning is recorded and corrective actions taken.

External Representation

• Develop and maintain good lines of communication and strong relationships with local authorities, partner agencies and the local community leaders in the area of intervention.
• Represent GBVS to local authorities (whether formal governmental or informal Authorities), securing the necessary appointments for visitors and local authority approvals and attendance to GBVS functions.
• Represent GBVS to other NGOs, and visitors, ensuring coordination and constructive working relations and attendance at relevant inter-agency coordination meetings as delegated by the Senior Field manager/Humanitarian sustainable Solution Director.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to GBVS and to not jeopardize its humanitarian mission.

 Accountability to Participants and Stakeholders

GBVS team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field project.

Qualification, Experience and Skills.

• Bachelor’s Degree necessary; a Master Degree is added advantage
• At least 5 years field experience in Humanitarian and/or development programs, including demonstrable success in managing humanitarian programs in transitional environments, is required
• Proven experience in managing programs in relevant technical area(s) including EiE, Livelihoods, Protection, and/or services for Internally Displaced Persons. Strong understanding of conflict sensitive program mainstreaming would be a key advantage;
• Strong field leadership skills and proven experience in managing diverse and multicultural teams that cooperate and deliver results.
• Must be a person of high morality and integrity standards both at personal and professional level.
• Demonstrate ability to build and manage effective working relationships in multicultural environment
• Be proactive and able to work independently to complete project tasks
• Demonstrate attention to detail and ability to follow through on task assignments.
• Ability to strengthen and maintain effective communications with the local authorities and local community.
• Ability to provide concise written program reports.
• Excellent English written and spoken and Hausa language are required.
• Commitment to GBVS’s mission, values, and approach (includes gender equality, child safeguarding and equal opportunities)
• Demonstrated ability to assess priorities and handle multiple tasks simultaneously to meet deadlines with attention to detail and quality.
• Demonstrable understanding of Value for Money and donors’ results agenda.
• Significant project management experience
• Prior experience on education projects/programs
• Excellent budget and financial management skills
• Excellent communication and writing skills.

Desirable:

• A Degree or professional certification in project management
• Experience in business development/proposal development
• Ability to coach and mentor project teams.
• Experience managing sub-grantees or downstream partners.
• Skilled in influencing and obtaining cooperation from individuals.

Administrative & General Skills:

• Excellent interpersonal skills
• Strong analytical skills.
• Excellent computer skills (MS Word, Excel, Outlook, and Power Point)

This role is open for an initial 12 months and may be renewed based on available funding/satisfactory assessment.