Product Manager (Agent Banking) at Arca Payments Limited

Job Summary

• The ARCA Product Manager develops products by conducting market research; identifying potential products & features generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction; developing marketing strategies

Job Details

Product Vision & Strategy

• Gain a deep understanding of ARCA’s product requirements and from that create the long-term vision and strategy for the Company’s products
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Gain a deep understanding of customer experience, identify and fill product gaps, and generate ideas that grow market share, improve customer experience, and drive growth

Market Analysis

• Determine ARCA’s customers’ needs and desires by specifying the research needed to obtain market information.
• Assesses market competition by comparing the company's products to competitors' products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains ARCA product market share by working with the sales director to develop product sales strategies.
• Assesses product data by calling on customers with field salespeople and evaluating sales call results.

 Product Management

• Manage product development from concept, to design, sample production, testing, launch, promotion, support, and finally product end-of-life
• Scope and prioritize activities based on business and customer impact and need
• Work closely with the technology team to deliver on roadmap deadlines and drive product-launched
• Work with stakeholders to ensure that no one is left out during feature enhancement or development
• Work with the operations team to ensure that customers’ requests are timely attended to.
• Act as a product evangelist to build awareness and understanding of the product.
• Proper documentation of product documents and tasks.
• Development of product roadmap.
• Engagement and tracking of job activities of the developers.
• Responsible for project issues management, escalation management, and change management
• Follows up on internal and external dependencies required for project delivery to ensure timely delivery of projects

Reporting

• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.

Requirements

• MS/BS degree in Computer Science, Engineering, or equivalent preferred.
• A minimum of 5 years experience in product management in a FinTech is a plus and preferable with the Agent Banking business line.
• Track record of managing all aspects of a successful product throughout its lifecycle.
• Ability to develop products and effectively communicate recommendations to executive management.
• Technical background with understanding and/or hands-on experience in software development and web technologies.

Benefits

• Internet and Airtime Stipend
• 13th Month Allowance.
• Flexible Work Environment.
• Flexible Work Time (Resume by 8:30 am and close by 3 pm for days physically present at the office).
• Training Opportunities for upskilling.