Key Account Manager at Layer3

Role Description

• This is a full-time hybrid Key Account Manager role, located in Abuja, with some flexibility for remote work.
• The Key Account Manager will be responsible for day-to-day account management activities, developing and implementing business plans to drive growth in key accounts, providing excellent customer service, and ensuring customer satisfaction.

Qualifications

• Strong analytical skills, with the ability to analyze data, identify trends, and develop strategies to address customer needs
• Account management experience, with a proven track record of selling technology solutions, managing key customer accounts and developing strong relationships with stakeholders
• Experience in developing and implementing business plans, with a focus on growth and profitability
• Excellent customer service skills, with the ability to work collaboratively with internal and external stakeholders
• Experience in managing key accounts, with a focus on driving revenue growth and ensuring customer satisfaction
• Bachelor's degree in any IT-related course, Business Administration, Marketing, or related field
• Experience in the technology or telecommunications industry is a must
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word