Latest Jobs at Stanbic IBTC Bank

Job Description

To serve as the Refinancing Officer managing Maturing/matured obligations for the bank with other correspondent banks. Identify customer service expectations, applies SLAs and align to the Customer Value Proposition in order to deliver appropriate services. Liaise with business stakeholders in ensuring that regulatory, group policy standards and minimum operating procedures are observed to minimize the Bank’s exposure to risk.

Minimum Qualifications

• First Degree in Business management or related commercial studies
• Relevant certifications are an added advantage

Minimum Experience

• At least 5 years relevant experience required
• Must be proficient in the use of MS Office, especially Microsoft Excel
• Must be adept at managing Operational Risk

Behavioural Competencies

• Excellent interpersonal and communication skills 
• Strong customer focus and service orientation
• Creative, result-oriented with good problem solving skills
• Conflict management skills

Technical Competencies

• Budgeting skills
• Risk identification and assessment skills
• Negotiation skills
• Risk identification and assessment skills

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Job Description

Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions. 

Qualifications

• First degree in any field.
• Minimum of 3-5 years of banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully

Behavioral Competencies

• Ability to educate customers.
• Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
• Advanced sales and consulting skills.
• Achievement-orientated, embracing and achieving challenging targets.
• Self-motivated and energetic

Technical Competencies

• Understanding of the personal markets etc.
• Deep knowledge and understanding of the different personal and segment value propositions.
• Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
• Understanding which products are most suited to the different personal banking segments.
• Knowledge of equivalent competitor products and services.

go to method of application »

Job Description

Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customers in the branch, providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.

Minimum Qualifications

• Minimum of First Degree
• 1-2 years banking experience, preferably interfacing with customers
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully

Behavioral Competencies

• Ability to educate customers.
• Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
• Advanced sales and consulting skills.
• Achievement-orientated, embracing and achieving challenging targets.
• Self-motivated and energetic

Technical Competencies

• Understanding of the personal markets etc.
• Deep knowledge and understanding of the different personal and segment value propositions.
• Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
• Understanding which products are most suited to the different personal banking segments.
• Knowledge of equivalent competitor products and services.