Latest Jobs at Max.ng

Description

• Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
• Management of external relationships e.g. Corporatives and Transport Authorities
• Optimise processes for effective and efficient budget use
• Supervise and oversee the PCA team
• Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
• Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
• Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
• Analyze the territory/market’s potential, track sales and status reports and communicate same with business
• Keep abreast of best practices and promotional trends
• Communicate the recruitment goals and objectives to recruiters
• Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
• Communicate with the team to determine the effectiveness of recruitment plans and strategies
• Research and recommend new sources for the recruitment of active and passive candidates
• Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
• Build networks to find qualified candidates and promote the company
• Review applicants to evaluate their qualifications and whether they meet requirements
• Manage and ensure that job inquiries are responded to
• Coordinate the assessment of candidates' background information, objectives and personality
• Keep abreast of existing/new market practices
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Work with asset manager to provide a consistent supply of driver capacity through contracts
• Support in the building of a strong Riders/Driver community
• Delegate responsibilities to ensure staff members grow as capable participants.
• Understand recruitment and selection relatedness to workforce planning and its implications for productivity
• Promote the company's mission and values
• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

Requirements

• Hands-on experience with creating effective Pipeline generation and conversion strategies.
• Strong working knowledge of developing orientation systems and tools
• Excellent organizational skills and attention to detail
• Track record of managing Partners and 3rd Party vendors for multiple clients
• Strong knowledge of recruitment practices, metrics, and guidelines.
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with hands-on approach to plan and execute well
• A start-up attitude- willingness to work hard to get things done
• Ability to make discretionary judgment and to manage and impart confidential information
• A degree in Operations management, Supply Chain, Logistics or equivalent degree
• 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
• Experience in e-Commerce transport operations is an added advantage

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Responsible for the training of potential candidates and onboarding successful Champions for MAX.
• Track riders progress within the onboarding program.
• Conduct orientation trainings to inform new hires about company policies and procedures.
• Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract.
• Suggest periodic training for Champions e.g. health and safety.
• Follow up to ensure a smooth application process and proper implementation of training.

Requirements

• Experience with training/imparting knowledge.
• Must understand and speak Hausa frequently.
• Strong working knowledge of developing orientation systems and tools.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication.
• A start-up attitude- willingness to work hard to get things done.
• Ability to make discretionary judgment and to manage and impart confidential information.

Benefits

• Want to Join Us? Here’s Why You Should…
• At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, colour, tribe, nationality, or disability.

The MAX Work Environment:

• Drive: We are building a team where everyone is a leader and therefore run on internal motivation
• Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
• Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn
• Initiative: We welcome novel ideas and encourage creativity
• Diligence: We take great pride in our work.
• Candor: We value open and honest communication
• Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
• Bias for Technology: We automate everything

What You’ll Get:

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development

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Description

• Conduct visual acuity test, to check eye defects or otherwise
• Enlighten prospects on the importance of good vision to successful riding and advise on practices that helps with good vision
• Provide feedback to management for decision making based on experiences with visual testing
• Keep abreast of advancement in visual testing and advise management on improved testing methods and equipment
• Ensure good experience for prospects by ensuring they attended to in a polite and friendly manner
• Respond to questions and provide guidance to prospects on all issues related to visual testing
• Check understanding of safety measures and driving laws
• Document and report on prospects' performance during test

Requirements

• Minimum 0-1 year experience in a similar role
• Must understand the local dialect of the business territory
• Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must possess strong methodical approach to complete the assigned work
• Attention to details.
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Actively engage prospective drivers and test general driving ability
• Carryout visual acuity test, to check eye defects or otherwise
• Conduct psychometric test for each prospective driver, to confirm mental health status
• Ensure that cones are properly placed at adequate distance from each other
• Check understanding of safety measures and driving laws
• Confirm prospect's reverse driving ability
• Engage prospective driver and pass them onto the next of driver recruitment process
• Conduct vision test and make recommendation
• Deploy psychometric assessment
• Document and report on prospects' performance during tests

Requirements

• Minimum 0-1 year experience in a similar role
• Excellent oral and written communication skills.
• Must understand the local dialect of the business territory. Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills
• Must possess strong methodical approach to complete the assigned work
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles
• Must know how to ride a motorcycle or tricycle
• Attention to details

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Plan and coordinate installations and refurbishments e.g. heat, electricity, water, etc.
• Coordinate maintenance of all appliances
• Manage the upkeep of equipment and supplies to meet health, safety, government and environmental standards
• Procurement of office items especially admin and cleaning tools at best prices
• Ensure the safety and security of facility before closing for the day
• Ensure the office is opened early in the morning and all facilities are operating as expected
• Inspect the buildings' structures to determine the need for repairs or renovation
• Control activities like parking space allocation, waste disposal and building security
• Allocate office space according to needs
• Maintain the office and ensure that the office is clean at all times
• Organization of company facilities and errands
• Supervise cleaning activities
• Ensure that security men are at all times functioning at their duty posts
• Supervise all facilities staff (custodians, cleaners, security, groundskeepers, technicians, etc.) and external contractors
• Advising business on increasing energy efficiency and cost-effectiveness
• Draft reports and making written recommendations
• Planning and forecasting future needs or repairs
• Agree and oversee contracts with providers of service(s)
• Review utilities consumption and strive to minimize costs.
• Keep financial and non-financial records
• Create and manage a facility budget (including costs for repairs and procurement)•Ordering of office supplies
• Handle insurance plans and service contracts
• Procurement of office items especially admin and cleaning tools at best prices

Requirements

• A degree in related fields, minimum of a HND
• Proven experience working in a similar role and knowledge in administrative or operational role
• Demonstrated high computer literacy: particularly with programs in Microsoft Office
• 4 years and above work experience
• Ability to develop and maintain good working relationships
• Ability to manage complex workload
• Technical knowledge of building services
• Problem Solving, Multi-tasking skills
• Reasonable degree of Computer literacy
• Detail oriented and organized
• Team work
• An ability to prioritize, plan and organize work in a busy environment
• Commercial awareness
• Record/book keeping skills
• Interpersonal and communication (verbal and written) skills

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Actively engage prospective drivers to educate them on the on boarding process to become Champions
• Promotion and sale of services and products to prospective driversPerform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships with prospective drivers
• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within the agreed timeline.
• Coordinate sales effort with team members
• Analyze the territory/market’s potential, track sales and status reports
• Create and analyze reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Coordinate the sales team to achieve set targets

Requirements

• Ability to drive sales from zero to 100% target achievement
• Market researches skills to improve driver acquisition within territories
• Relationship building and management skills
• Excellent oral and written communication skills.
• Information gathering and competition watch
• Must understand the local dialect of the business territory. Proficiency in other languages is an added advantage
• Excellent analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must be a self starter with bias for technology
• People Management skills
• 3+ years of experience in a similar role.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

We are looking to hire a reliable and diligent Fleet Officer Telematics responsible for vehicle maintenance, tracking and documentation.

What You’ll Do: 

• Install and manage trackers on all vehicles
• Ensure every vehicle is tracked 
• Monitor and ensure all vehicles are within their primary locations
• Provide support to Collections, Recovery and Welfare teams 
• Report any abnormal situation detected and report issues immediately to Management
• Utilizing GPS systems to monitor drivers and track vehicles in case of theft
• Analyzing data to increase business operational efficiency
• Create and fill out a job card for any vehicle that is brought for preventive maintenance to any MAX location
• Administer champions satisfaction survey
• Issue the vehicle exit authorization

Requirements

What You’ll Need: 

• Strong interpersonal and communication (written and oral) skills
• Excellent understanding of inventory control principles and practices
• Proficient in MS Office/Google Workspace
• Good understanding of feet management
• Critical and analytical thinking
• Accuracy and attention to detail
• Confidentiality and thoroughness 
• A degree in Engineering, Sciences, Finance, Accounting or any other relevant fields
• Minimum of 2 years work experience in relevant field

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Liaise with Vehicle licensing and insurance companies to ensure that all the vehicles’ documentation in the fleet is valid and up to date.
• Process claims for Theft, Accidents, Fire, or any damages to the Vehicles in the fleet. At least 10 per month.
• Prepare and issue vehicle documents upon request (Activation, Completed Hp, etc) 
• Store and archive physical vehicle documents for safekeeping and record-keeping purposes.
• Scan of all vehicle documents and easy accessibility onsite and remotely. 
• Collaborate with the welfare officers to resolve Champions’ resolutions related to documentation. 
• Support Champions to retrieve their vehicle documents for renewal purposes or other reasons.
• Capture documents' expiry dates, and track them for renewal purposes. 
• Prepare a monthly renewal schedule and get invoices from vendors.

Requirements

A minimum of One(1) year of related experience,

• Minimum 0-1 year experience in a similar role
• Must understand the local dialect of the business territory
• Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must possess strong methodical approach to complete the assigned work
• Attention to details.
• High Interpersonal skills

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full.

What You’ll Do:

• Lead recovery activities across all cities and new locations.
• Handles special credit arrangements and deviations from standard terms of payment.
• Reviews debt recovery process’s effectiveness and policies.
• Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.
• Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Facilitate the inspection and removal of repossessed collateral under repurchase from champions 
• Engage with guarantors to negotiate reasonable settlements on champions debts recovery 
• Work on special projects tied to the goals and objectives of the role that primarily focus on process simplification and enhanced data analysis/reporting
• Coordinate/compile & report on all data, metrics and outcomes relevant to the role, as routinely required 
• Staff Development: Involvement in the career development of the team and any staffing decisions.
• Leadership: effectively lead, manage and develop recovery teams across current and new city launches.

Requirements

What You’ll Need: 

• Higher National Diploma in Marketing or Business
• Minimum of three (3) years work experience
• Sound judgment, analytical and decision-making skills.
• Creativity, Innovation & Adaptability
• Leadership, managerial and multi-tasking skills
• Sound numeracy, communication and time management skills
• Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results
• Demonstrate ability to follow policy and procedures.
• Computer literate – proficient user of office applications such as MS Word, Excel, PowerPoint, e-mail and calendar applications

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Ensure timely completion of all verification's and reporting in compliance with the outlined processes
• Conduct detailed background checks of champions and their guarantors
• Timely followup and closure of assigned verification checks
• Delivery of confidential documents
• Gather information and evidence through face-to-face interviews
• Ensure champions data and reports are complete, accurate and consistent
• Conduct verification on matters entrusted within the team
• Gather information and evidence through face-to-face interviews
• Gather recorded statements and documentation
• Organize all the collected data and information

Requirements

• 1-2 years’ professional experience
• Must be able to ride a bike
• Demonstrated experience with qualitative methods
• Strong Oral and written communication
• Ability to speak the native language is an added advantage
• Attention to detail
• Strong interpersonal skills
• High level of initiative

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development