Latest Jobs at FairMoney

About the role

We are looking for an experienced Product Manager to help build and scale FairMoney's mobile and POS-based payment product for Nigeria and ensure it becomes the most user-centric & sustainable digital payments and Banking services for merchants of all sizes.

Responsibilities:

• Set your team’s goals, success metrics, and roadmap to align with Fairmoney’s mission and drive maximum impact based on data analysis, market research, and company strategy.
• Conduct analysis and studies on value, usability, and feasibility.
• Develop success metrics and continued analysis of performance and reports post-launch.
• Creating and optimizing product features.
• Completely own your team’s products, existing or new, from ideation, through development, to launch, growth, and maintenance.
• Work closely with Design and UX Research to define customer journey and create amazing user experience; liaise with Engineering to ensure effective delivery of the product.
• Collaborate with other stakeholders, such as Product Marketing, Legal, and Product Strategy.
• Define and measure the metrics that inform the impact and success of your product.

Requirements

• You have 3+ years of working with a high-growth tech company or working in banking/finance-related business areas such as acquiring, payments, and so on.
• Outstanding written and oral communication skills.
• An eye for great UX/UI and a good understanding of design best practices.
• Strong technical understanding.
• High analytical acumen along with a strong business sense that guides ROI-based prioritization.
• Experience formulating and driving a focused product vision, and owning the narrative with leadership, users, and partners
• A bias to action and bootstrapping major projects, never hesitant to roll up your sleeves and be hands-on
• Experience leading product development from zero to first release and beyond
• Readiness to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment

go to method of application »

We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:

Role and responsibilities:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
• Coordinating pre-sales and post-sales follow up
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions
• To reactivate the inactive accounts by calling, and visiting them
• Monitoring market trends and providing regular competitor feedback
• Have a good understanding of the business's products or services and be able to advise others about them
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

Requirements

• A minimum of 3 to 6 years of experience in the Merchant business
• Must have an android phone.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.