Fresh Jobs at IpNX Nigeria Limited

Purpose of the Job

• Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.

Expected Key Results

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX Network as well as for enterprise customers as per agreed set standards and SLAs.
• Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
• Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost effective solutions that meets the business objectives.

Educational Qualifications

• BSC Computer Science / Computer Engineering / IT Related Disciplines (2.1/Upper Credit Minimum)

Functional Skills:

• Understanding of Communications Networks. Cisco network certification is required.
• A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Fluent English
• Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization

Work Experience:

• At least 5 year experience within the telecoms space as a Network/Communications Engineer
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
• A good grasp of technical (wireless & wireline) installations and willingness to learn more
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Experience with LAN/WAN Network Design and Configuration
• Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

Other Requirements

• Customer Focused
• Hardworking and Tenacious
• Action Orientation
• Tech Savvy
• Result Driven
• Excellent Decision Quality
• Attention to Detail
• Problem Solving
• Excellent troubleshooting and analysis skills
• Impeccable Customer Service and Support Skills
• Customer Focus
• Self-Development

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Purpose of the Job

Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.

Expected Key Results

• Develop and build software and applications
• Ensure feasibility and usefulness of projects
• Creating prototypes for the application according to the specifications
• Performing testing before launch
• Troubleshooting and debugging the application
• Evaluating existing applications and adding new features, reprogramming them or completing updates
• Developing documents and handbooks that represent the design and code for the application


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Educational Qualifications

Minimum 2.1/ Upper Credit Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems or any related field or a combination of related experience and education.

Functional Skills:

• Strong system integration skills
• Good understanding of web application development using HTTP REST, software standards, software development life cycle and methodologies
• Knowledge of software development process, quality control, and impact assessment
• Demonstrated knowledge in mobile platforms, internet technologies and user interface


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Work Experience:

• Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
• Demonstrated experience developing databasedriven web applications using PHP, Python, Ruby on Rails, or Java, a plus
• Previous experience with Telco OSS/BSS software, such as Freeside and FreeRadius, a big advantage
• Experience with software development (user experience) using JavaScript including libraries such as JQuery, Angular, React, Vue etc. XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5, )
• Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment.
• Experience working with version control systems (Subversion, Git)


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Other Requirements

• Strong team player
• Ability to mentor less experienced engineers
• Solid problem solver
• Ability to quickly learn and apply new tool sets, technology and concepts
• Proven ability to organize, prioritize, and manage multiple projects effectively, deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
• Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users

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Purpose of the Job

• The GIS Specialist position is a geospatial information data analyst role provides that harvests and analyzes varied large geospatial datasets to gain insight and propose recommendations therefrom.
• The role supports the drive to acquire capability for large scale management and operation of fibre outside and inside plant infrastructure assets through its life cycle of producing both operational and strategic plans and designs, deployment, service provisioning, maintenance and general administration.
• The role will primarily manage specific GIS applications and infrastructure that has been acquired and deployed so that value can continually be derived to support competitive business objectives. Develop deep insights into geospatial relationships and dependencies in order to proactively meet customer needs.

Expected Key Results

• Effective GIS operations
• GIS Modeling & Analysis
• GIS working knowledge dissemination
• Incisive GIS-Based Reporting
• Support diverse GIS business application areas

Educational Qualifications & Functional Skills:

• Degree in Computer Science, Geoinformatics, Geography, Surveying, Engineering or related field (2.2/Upper Credit Minimum)
• Extensive knowledge and ability to perform a diverse array of complex GIS related work
• Experience with mapping tools such as QGIS and Carto
• Proficiency with database programming languages such as SQL, R and Python
• Experience with GPS measuring tools
• Outstanding quantitative skill set, attention to detail and good problem-solving skills
• Analytical mindset, be able to multitask, think intuitively
• Excellent written and verbal communication
• Good project management skills and possess troubleshooting ability

Work Experience:

• Considerable knowledge and experience of automated mapping and information processing methods and techniques
• Considerable knowledge and experience of the capabilities of automated mapping and geographic information processing systems
• Considerable knowledge and experience of cartographic principles, automated mapping, geographic information system (GIS) database design and structure
• Considerable knowledge and experience of geographic information system (GIS) hardware and software components, data communication and network methods and techniques
• Considerable knowledge and experience to prepare a variety of correspondence and complex reports
• Considerable experience in using spreadsheet and CAD applications like Microsoft Excel and LibreCalc, AutoCAD and FreeCAD, et


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Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning

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Purpose of the Job

• Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

Expected Key Results

• Incident Management (First Call Resolution)
• Prompt Response to inbound calls and emails
• Follow up on unresolved complaint/ open tickets to closure
• Timely Escalation/feedback to relevant units.
• Preparing Technical Reports


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Educational Qualifications & Functional Skills:

• B.Eng Computer Science/Computer Engineering /Electrical-Electronics Engineering (2.2/Upper Credit Minimum)
• CCNA, CCNP (Desired)
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Excellent business communication skills both verbal and written.

Work Experience:

• A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
• Knowledge and experience with network security (IPSec Firewalls) are desirable.
• Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organization

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning

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Purpose of the Job

• The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio. The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results

• Achieve set revenue growth.
• Developing and implementing strategic sales plans
• Achieving sales targets
• Maintaining and expanding relationships with existing clients
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
• Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills:

• B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2.2/Upper Credit Minimum)
• Understanding communications Network, Experience in a b2b, sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
• Good Microsoft office suite competence, CRM competence, including Visio
• Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
• Must demonstrate interpersonal capabilities

Other Requirements:

• Customer Focused
• Action-oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Requirements
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality