Current Job Openings at eHealth Systems Africa

Purpose of the position

The EOC office Manager oversees, plans and organizes the technical aspects and activities of the EOC.  S/he coordinates and performs a wide variety of administrative and technical services to support the activities of the Emergency Operations Center (EOC), and serves as a primary point of operational and administrative contact for internal and external stakeholders.

What you’ll do 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external stakeholders and partners on a range of specified issues.
• Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings
• Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
• Maintain good relationships with stakeholders and manage all their expectations accordingly. 
• Gathers, enters, and/or updates data to maintain EOC employees records and databases, as appropriate; establishes and maintains Performance Management KPIs 
• Maintains all electronic information and EOC resources, tools and materials, including files on the shared drive.
• Provides general administrative/Technical support to the EOC and Partners as required. 
• Attends and participates in staff meetings, training classes and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

• Bachelor’s degree from a college or university in Project Management, Business Administration, Facility Management, Computer Science, or a related field. . 
• Minimum of four (4) years supervisory experience, preferably with a non-profit, non-governmental organization (NGO), in an Emergency Operation Center or an equivalent combination of education and experience. Significant and advanced experience may substitute for the Master’s degree.
• Minimum of Three (3) years Technical administrative support experience, preferably in an International NGO or an equivalent combination of education and experience.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio. 
• Must have knowledge of Basic first aid procedures.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good   skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Excellent communication skills required including written, verbal and interpersonal. 
• Excellent interpersonal communication skills, organizational skills and great attention to detail. 
• Must be able to work as a member of a team and possess good problem-solving skills. 
• Good learning ability. Action oriented and resilient in a fast-paced environment
• English is the spoken and written language. Fluency in local Hausa is an advantage.. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public. 

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Purpose of the position 

The Senior Coordinator, Project Support Unit staff supports and collaborates with Project Managers and Project teams in ensuring successful project implementation by handling project-related administrative matters. The project support is responsible for ensuring that the project management tools provided are used and that project activities are transparent at all times.

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Collaborates with Project Managers on the implementation of the project he/she is supporting 
• Support the project monitoring and tracking of activities, including compiling and reviewing project metrics
• Carry out a range of administrative tasks including filing, archiving, document registration, maintaining project databases, etc. 
• Work closely with the Project manager/ project team members and other functional teams to identify and resolve issues related to the project. 
• To alert the appropriate Project manager/project team to any risk or impending issue regarding project timescales.
• Contribute to the preparation, implementation, and monitoring of project communication and visibility activities.
• Support the Project Manager/team members to coordinate physical, online, virtual and hybrid meetings, workshops and events for project related activities
• Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments.
• Serves as a resource to project managers for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation.
• Provide guidance and support to Project manager/team members on workflows and procedure in compliance with PSU/KM SOP
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Assist project team members in any duties which enable project delivery
• Adheres to Policies and procedures.
• Adheres to eHealth Africa code of conduct as well as ethical standards.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc. degree in Project Management and related field and professional certification is required Master’s degree is an added advantage
• Minimum of 5 years on the job experience in, NGO experience is an added advantage.
• Prince2 or PM Dpro is an added advantage
• Must have the ability to manage conflicts and resolve problems effectively.
• Basic knowledge in the development of reference and resourceful materials, and have the ability to improve and implement policies.
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision-making.
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools

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Purpose of the position 

The Driver will work under the direct supervision of the Senior Coordinator, Fleet and would be responsible for operating eHealth Africa’s motor vehicles. S/he is responsible for safely and responsibly performing all official travel using official vehicles. Regularly servicing and looking after official vehicles taking account of all available information on road conditions, accessible routes and locations running official errands and assisting with other office work.

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Transports employees and other individuals as directed, in a safe and responsible manner; this includes, shuttle transportation for campaigns, projects, airport and distribution runs. Greets employees and individuals warmly.  
• Ensures the vehicle is in proper and safe condition prior to use. Reports any damages or mechanical malfunctions and provides recommendations for repairs.  
• Observes traffic rules and regulations and maximum speed limits prescribed.  
• Keeps assigned vehicles clean, free from damage, and in acceptable condition consistently.
• Reports for work on time and at specified locations. Wears the appropriate outfits and footwear (closed toe shoes). 
• Maintains schedules of pick-up and drop-off assignments.  
• Maintains a professional and friendly approach to management, supervisors and colleagues.
• Ensure compliance with company regulations and established internal policies and guidelines
• Reports all safety, security and driving incidents to the supervisor immediately where possible.
• Ensures that all relevant notification procedures are followed in the event of absence from work.  
• Ensures routine check-up of vehicles and complies with relevant laws and company policies regarding the use of mobile phones, smoking in company vehicles and/or the use of prohibited equipment whilst on duty.   
• May frequently travel between company worksites.  
• Presents a professional demeanor at all times and approaches others in a tactful manner.
• Reacts well under pressure and treats others with respect and consideration regardless of their status or position. 
• Accepts responsibility for own actions and follows through on commitments.  
• Consistently at work and on time and participates in and promotes a positive, supportive, cooperative team environment.  
• Attends and participates in staff meetings, training classes and supervision.
• Performs any other duties assigned by Management.   
• Adheres to Policies and Procedures.  
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• Minimum of Secondary school education.
• Three (03) years driving experience with an excellent driving record and experience.
• Should be in possession of a valid driver’s license, demonstrable route planning.
• Considerable knowledge of Nigerian roads and local laws. 
• Valid Driver’s License 
• Two years of job-related experience, preferably NGO. 
• Must possess excellent communication and interpersonal skills. Ability to work independently and in a team. 
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio. 
• Excellent customer service skills, must be flexible and self-motivated.
• Ability to adapt to changes, results-oriented, and positive minded in a changing work environment.
• Excellent analytical, problem-solving skills and an eye for detail.
• English is the spoken and written language. Fluency in local Hausa is an advantage.
• Proven ability to work with diverse and large teams to foster a positive working environment with local and international stakeholders.
• Ability to work independently as well as in a collaborative environment