Roles and Responsibilities
Negotiate an achievable Payment Plan
Schedule payments with customers toward reducing the overdue/outstanding debts of clients without severing relationship
Req
Job description
We are looking for an energetic and dedicated Chinese-speaking Customer Support Representative who has a passion for delivering world-class service to customers. If you are inter
Job Description:
We are seeking a highly motivated and customer-oriented individual to join our team as a Technical Customer Support representative. The ideal candidate will have experience in t
Job Summary
The Underwriting Executive must be able to Underwrite the credit worthiness of customers in other to mitigate the overall risk of the company.
Duties and Responsibilites
R
Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through
Job Description
Analyze and optimize the end-to-end customer journey, identifying pain points and opportunities for improvement.
Collaborate with cross-functional teams to implement improvemen
Job Purpose
As a KYC Support Officer you will be working with the leadership of the organization to ensure the company merchants are compliant with regulatory KYC requirements and protect the co
RESPONSIBILITIES
Support day to day contacts at the client, contributing to the achievement of client satisfaction targets
Build effective relationships with client representatives
RESPONSIBILITIES ;
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers throug
Job Details
Educate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.
Drive sales of mobile
A Service Manager, is responsible for overseeing employees and daily operations within the customer service department.
Their duties include creating customer service policies to help employees e
As a Customer Relations and Transaction Specialist (CRTS), you will be responsible for ensuring the smooth and accurate processing of gift card verification, user balance reconciliation, and custom
Responsibilities
Communicate with Management as needed to maximize efficiencies and resolve issues;
Oversee improvement in customer satisfaction and dispatch satisfaction;
Provide subordinat
Job Overview
You will be responsible for providing an inspiring and delightful experience to our customers.
Delivering efficient, friendly responses to customer inquiries and build our
Job Description
Respond to inbound inquiries and leads generated through various channels, including phone calls, emails, and website inquiries.
Build rapport with potential clients, understan
Qualifications:
Bachelor's degree in Marketing, Communications, Business, or related field preferred.
Minimum of 1 year of experience in marketing and customer service preferably in the re
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.