Waitress at The Borough Lagos

Job brief

We are looking for a skilled waitress to take orders and deliver food and beverages to our customers.

The right waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials 
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drink orders using POS ordering software, order  slips or by memorising
• Communicate order details to the Kitchen Staff
• Serve food and drink orders 
• Arrange table settings and maintain a tidy dining area 
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations 
• Provide excellent customer service to guests 

Requirements

• 0–2 years waitressing experience 
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus