Team Lead, IT Department at Pufferfish Technology Limited

​​​​​​​DUTIES/RESPONSIBILITIES                                                                                         

• Maintain organization's effectiveness and efficiency by defining,
• delivering, and supporting strategic plans for implementing information technologies.
• Advise on the strategic direction of key electronic resources including websites and information databases.
• Recommend information technology strategies, policies, and
• procedures by evaluating organization outcomes; identifying problems; evaluating trends and anticipating requirements.
• Oversee ICT support (infrastructure development, systems support and maintenance) for Practice.
• Preserve assets by implementing disaster recovery, back-up procedures, information security and control structures.
• Forecast requirement and prepare annual budget for the ICT team.
• Maintain quality service by establishing and enforcing organization standards.
• Benchmark the organization against up-to-date ICT practices and adapt accordingly.
• Provides escalated on-site support of hardware, software, and network connectivity issues.
• Proactively identify and develop new and innovative ways of improving IT processes.
• Analyze IT related situations, evaluate alternatives, and implement solutions within acceptable standards.
• Lead, motivate and develop the capability of the ICT team, to achieve agreed annual targets.
• Set objectives and strategies for the IT department.

 SKILLS/ATTRIBUTES                                                                                                    

• Information Management skills
• Decision making and exercising independent judgment.
• Problem Solving skills
• Excellent organizational skills
• Excellent Leadership skills 
• Leadership skills
• Strategic thinker
• Attention to detail
• Project management skills
• Responsiveness
• Ability to multitask and handle complex tasks simultaneously
• Hardworking
• Integrity
• Team Spirit

EDUCATION/EXPERIENCE REQUIREMENTS                                                                     

• First degree in Computer Engineering, Computer Science, Information Technology, or related field. Master's degree is desirable.
• Relevant IT professional certifications.
• Minimum of ten (10) years working experience in a similar capacity within a corporate environment.
• Proven experience as ICT Head or similar managerial role
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation.
• Solid understanding of data analysis, budgeting, and business operations