Spar and Beauty Saloon Manager at Mazelle Investment Limited

Job Responsibilities: 

• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• Always demonstrate sincere customer focus and true appreciation for the guest's experience
• Develop and maintain retail preoduct program
• Ensure all dealings with guest at Spa area to meet or exceed company's operating standards.
• Ensure all areas of Spa are kept clean and well maintained at all times.
• Ensure compliance with all legislation govering the operation of Spa facility.
• Ensure the guest experience in relaxing and in accordance with the company standard.
• Ensure the health and safety of guests and employee are paramount at all times.
• Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
• Oversee daily salon operations.
• Hire and train beauticians as needed.
• Organize employees’ shifts, considering peak times and seasonality.
• Order beauty products, like creams and essential oils and replenish stock.
• Arrange for regular maintenance services for all equipment.
• Apply hygiene practices across all beauty stations.
• Ensure all beauty treatments meet high quality standards.
• Promote services, products and discounts on social media.
• Receive payments from clients and track all transactions.
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly).
• Run online competitions and offer discount packages to attract new customers.

Requirements and skills

• Minimum of BSC/HND Certificate
• Proven work experience as a Spa and Beauty Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Must have worked in a well known Spa and Saloon
• Excellent knowledge of saloom administration

Salary: Attractive and based on experience