SME Account Manager at Ntel Nigeria

Location: Ikoyi, Lagos

Responsibilities

• Achieve customer acquisition, revenue, ARPU and retention target
• Acquire high value subscribers from corporate, public, SME organizations and HNIs within allocated sector/regions
• Discover and pursue new sales prospects and maintain customer satisfaction.
• Promote ntel customer value propositions to the target customers through effective engagements and ensureproduct availability within the consumer reach
• Build a rich pipeline of customers (Corporate, Public, SME and HNIs, and ensure month-on-month growth of customer acquisitions, revenue & retention)
• Ensure resolution of all customer complaints within approved SLAs and manage monthly churn
• Ensure prompt weekly report of performance market intelligence and competitions activities
• Build a prospect pipeline and follow up to convert prospects to ntel customers.
• Execute sales plan in alignment to ntel’s business revenue and customer acquisition objectives.

Requirements

• Candidates should possess a Bachelor's Degree with at least 4 years relevant work experience.