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HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on their core business areas while we provide practical and effective Human Resource solutions for their business. We work closely with our clients to understand their business and resource needs and deve...
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Experience: 5-6 years
Salary: N300,000 – N350,000
Our client, a dynamic and innovative Information Technology company committed to empowering companies using cutting-edge IT Solutions is looking to hire a Service Delivery Manager to join the team.
Job Overview:
The Service Delivery Manager is responsible for leveraging technical knowledge to drive service sales and the management of service contracts through delivery of exceptional customer service.
The Service Delivery Manager is responsible for managing service contracts, facilitating client requests for change, resolving service issues in accordance with SLAs with a goal to ensure service improvement, strengthen client relationships through high level service delivery and ensure the company is positioned for growth.
Key Responsibilities:
Qualifications:
We are looking for a self-motivated individual who thrives in a customer-centric environment. If you enjoy troubleshooting technical challenges and have a passion for sales, we encourage you to apply! Send resumes to talent@hr-aidconsults.com using the job title as the subject of the mail.
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