Salon Retail Manager at Kinky Apothecary

Nigeria's pioneer one-stop natural hair company, Kinky Apothecary, is expanding rapidly! We are looking for driven, ambitious self-starters to join our team as we continue on our mission to disrupt conformity and change the traditional narrative of beauty in the industry.

We are currently on the search for a LAGOS-BASED Salon Manager to work from our first permanent store and salon location in Ikoyi, Lagos.

Job Description

We are looking for a Salon + Retail Manager for our flagship location in Ikoyi, Lagos.

Your responsibilities will include, but are not limited to:

• Managing the day-to-day operations in the salon and analyzing results
• Managing salon staff + timetables
• Managing the salon booking process + ensuring client satisfaction
• Aiding in developing new structures and processes 


• Assisting in executing KA sales + marketing strategy 

• Liaising + networking with a range of stakeholders: senior management, suppliers, colleagues + partner organisations,

In summary, the main aim of the role is to ensure the smooth running of our salon, addressing/troubleshooting problems as they arise, managing staff and effectively communicating store activities to the Founder and other senior management.

We are looking for someone with the following non-negotiable characteristics:

• Previous experience managing a salon or retail team (we will follow up on references)
• A “people person” – someone who can get on with junior staff, senior management and customers alike
• A problem solver who doesn’t just burden management with issues, but can think through and present potential solutions
• A team player who truly wants to see the business succeed
• Demonstrable professionalism and ambition, with an extremely strong work ethic
• The ability to think on your feet without requiring constant instructions or validation
• Excellent communication skills (both spoken and written)
• Strong organizational, people + time management skills, with the ability to multi-task
• Attention to detail
• Self-discipline, a strong work ethic + trustworthiness
• The thirst to keep learning

THIS IS A FULL-TIME, IN-PERSON POSITION*

5 Days/Week based in Ikoyi. Some Sunday afternoon shifts required