Retail Store Manager at Stretchit Concept Limited

Summary

• The Retail Store Manager position will be responsible for every aspect of the day to day supervision of retail supermarket outlet, including sales, staff, stock and resource Management, ensuring it runs smoothly and effectively.

Principal Accountabilities

• The retail store manager will ensure the successful running of the store
• Monitor financial performance of the store
• Create great customer service
• Recruiting, training, supervising and appraising of staff
• Dealing with customers’ complaints and queries
• Overseeing pricing and stock control
• Ensuring compliance with health and safety legislation
• Motivating the sales team to meet sales objectives by training and mentoring staff
• Delivering excellent service to ensure high levels of customer satisfaction.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Qualifications

• A Degree in Business Administration or relevant field preferred.
• A minimum of 4 years’ managerial experience working in a retail environment.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.