Reconciliation and Settlements Manager at Duplo

Job Description

• The Reconciliation and Settlements Manager is responsible for managing the end-to-end settlement and reconciliation process for  Duplo’s payments products.
• The primary focus of this role is to ensure the timely and accurate processing of all settlements and reconciliations, while also overseeing the team responsible for these tasks.

Operational Responsibilities:

• Monitor the reconciliation of income/fees with the Settlement bank and ensure value is transferred to Duplo’s account promptly.
• Manage relationships with partners and clients related to settlement and reconciliation processes.
• Liaise with the Bank reconciliation team to ensure reconciled funds are transferred to Duplo’s account.
• Correctly log all incidents related to reconciliation, monitor the incident cycles, and document solutions after resolutions
• Ensure daily reconciliation of all settlement transactions and resolve any discrepancies in a timely and accurate manner.  
• Verify the incoming and outgoing payment reports.
• Training of reconciliation and settlement team when required.
• Collaborate with internal stakeholders to identify and resolve any settlement or reconciliation issues, escalating issues as necessary to ensure timely resolution.
• Monitor industry trends and developments in settlement and reconciliation processes, recommending changes or improvements as necessary.
• Prepare regular reports on settlement and reconciliation activities, providing insights and analysis to management and other stakeholders as required.
• Oversee the day-to-day settlement and reconciliation process, ensuring all transactions are accurately settled and reconciled within the agreed timelines.
• Develop and maintain policies, process documents, and procedures for the settlement and reconciliation process, ensuring compliance with regulatory requirements.
• Work closely with the finance team to ensure accurate and timely recording of all settlements and reconciliations in the company’s financial systems.

Strategic Responsibilities:

• Automation of business process
• Ensure that sufficient funds are available in the bank accounts to meet float and cash flow requirements.
• Liaison with external auditors.
• Escalate potential risk and exposure issues in a timely manner.
• Perform root cause analysis.

Experience:

• Minimum of 4- 6 years working experience in cards/mobile/payment finance, fully integrated with all aspects of settlement and daily reconciliation process.
• Detailed understanding of the operational aspects of payment cards, mobile payments, and the banking industry.
• Previous experience within a Reconciliation, Cash Control, and Settlement environment.
•  Highly analytical and data driven