Lotto Manager at Maurice Xandra Solutions

Role Description

This is a full-time on-site role for a Lotto General Manager, Operations. Our client requires the service of a Lotto General Manager, Operations who will be responsible for overseeing the strategic and overall operation of the company. The candidate must be business-driven with the ability to deliver at strategic and operational levels. The candidate will provide leadership and balance for the stability and growth of the business, with excellent business and communications skills to ensure the business maintains corporate standards, policies, and procedures for both federal & state laws, the Lottery Commission Regulations, and the company’s approved operational standards. The candidate will be tasked with the duty of researching for updates released by the Lotteries Board quarterly or annually to ensure the company is always compliant.

• Responsible for the overall strategic direction and operational management of the lotto – from business strategy to daily operations, including but not limited to Draws, Field and studio operations, Customer Service and Repair and maintenance.
• Review of all Company's policies and procedures ensuring they are in line with best practices, and state, and national regulations of Nigeria.
• Overall responsibility for all lottery activities and ensuring that relevant lottery rules and regulations are followed.
• Responsible for assessing, evaluating, coordinating, and overseeing the operations of the lottery business.
• Coordinate the presenters, Ushers, and Bouncers to ensure the in-house audience is well-organised and properly monitored.
• Serve as a point of contact for lotto franchise partners and stakeholders.
• Ensure the right results are published on all the Company’s social media platforms.
• Ensure the implementation of corporate goals and objectives for the operations team; and ensure the team adheres to Company standards of conducting business, while goals and production quotas are obtained.
• Ensure that the company is always in full compliance with all provisions of the regulatory body.
• Create programmes for employees’ professional development and increase staff motivation and engagement.
• Support and liaise with relevant departments to ensure the smooth running of the business and its operations.
• Elaboration of all formats of Marketing Strategy for the Lottery business to thrive.
• Create annual and periodic budgets, monitor, and review actual costs versus budgeted costs. Examine the company’s resource management and look for ways to boost employee productivity.
• Develop strategies for increasing profitability and decreasing processing times.
• Ensure safety of all lotto equipment (lotto balls, lotto ball scale, lotto machine, lotto mobile phones, and lotto security seals).
• Constantly review team performance and advice on follow-up or next steps.
• Liaise with all vendors associated with Lottery and sports betting.
• Adhere to all Company policies and procedures inclusive of following communication procedures and securing proprietary documents and expense reports.
• Inventory management and constructing logistics-enhancing solutions for the business.
• Identify and attend local events to increase brand awareness and community support.
• Collaborate with HR and management in recruitment activities for the team when necessary.
• Ensure compliance reports are adequately prepared reviewed and communicated timely, focusing on communicating findings, recommendations, responses, actions taken, implementations and deficient conditions.
• Detect problems that could affect the business through quality control checks.

Qualifications

• Bachelor’s degree /HND or its equivalent in a business-related or social science course.
• Minimum of 8 years or more in a relevant and related work field as a Lottery or Lotto General/Operations Manager in the gaming industry.
• High analytical with strong attention to detail.
• Good Knowledge of preparing business reports
• Experience and ability to create a strategic direction for the lotto and progress it
• Good knowledge of operations requirements and procedures.
• Strong negotiation and leadership skills.
• Competency in Microsoft Office suites- (Excel, PowerPoint, Word, Outlook)
• Excellent verbal and written communication skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to critically think through issues and determine the best course of action, considering impacts internally and externally.
• There is a need for flexibility and adaptability.
• Good creative and innovative perspective
• Ability to analyze potential dangers to the business and risk assessment.
• Strong professional judgment.