Head of Administration (Bank) at Bricklane Consulting

Summary

• The administrative unit is responsible for supporting the administrative functions of the Bank.
• This position is responsible for smooth daily operations, managing administrative tasks, as well provide support to business units and staff as needed.
• Position, collaboration with different departments will be key part of your job,helping to keep things running smoothly,improve processes and create a productive workplace atmosphere.
• Your leadership and organizational abilities will play a crucial role in ensuring the administrative team functions effectively, all in support of the organization's overarching goals.

Job Responsibilities

• Develop and implement administrative procedures and policies to enhance organizational efficiency and productivity.
• Oversee and manage the daily operations of the administrative team, including supervising administrative staff, delegating tasks, and providing guidance and support.
• Coordinate and communicate with department heads to understand their administrative needs and ensure timely delivery of services.
• Streamline administrative processes and systems to optimize workflow, minimize redundancy, and improve overall effectiveness.
• Manage and monitor budgets, expenses, and purchasing activities to ensure cost-effectiveness and adherence to financial guidelines.
• Handle employee-related administrative tasks, including onboarding, offboarding, performance evaluations, and employee records management.
• Maintain and update organizational policies, ensuring compliance with legal and regulatory requirements.
• Manage facilities and office services, including space planning, maintenance, and security.
• Implement and maintain records management systems to ensure efficient document storage, retrieval, and disposal.
• Oversee technology and IT infrastructure, ensuring effective utilization and troubleshooting of hardware and software systems.

Required Qualifications

• Bachelor's Degree in Business Administration, Management, or a related field. A master's degree is preferred.
• Proven experience in a senior banking administrative role, preferably in a managerial capacity.
• Minimum of 10 years experience in a merchant/commercial bank
• Knowledge of organizational policies, procedures, and best practices.
• Familiarity with legal and regulatory requirements related to administration and business operations.
• Strong understanding of budgeting and financial management principles.
• Experience in implementing and managing administrative systems and processes.
• Knowledge of human resources practices and procedures.
• Excellent written and verbal communication skills.
• Proficient in using office productivity tools and software.
• Professional certifications in administration or related areas are a plus.

Competency and Skill Requirements:

• Strong leadership and management abilities, with the ability to motivate and inspire a team.
• Excellent organizational and multitasking skills, with a keen attention to detail.
• Exceptional problem-solving and decision-making skills, with the ability to think critically and strategically.
• Excellent communication and interpersonal skills, with the ability to collaborate and build relationships with stakeholders at all levels.
• Proficient in using office productivity tools and software, including Microsoft Office Suite.
• Knowledge of budgeting and financial management principles.
• Familiarity with human resources practices and procedures.
• Strong analytical and data-driven mindset, with the ability to analyze complex information and make data-based recommendations.
• Ability to thrive in a fast-paced and dynamic environment, managing competing priorities and meeting deadlines.
• Strong ethical conduct and ability to handle confidential and sensitive information with discretion