Head of Account Management at Glovo

YOUR MISSION

You will be responsible for building and developing partnerships with restaurant partners and growing their number on the platform while leading your team of account managers to deliver aggressive growth targets. In this role you will be part of the commercial leadership team for Glovo, working closely with the regional team and HQ team.

THE JOURNEY

• Devise the long-term strategy for your country commercial department
• Keep building a partner portfolio, create new business opportunities and initiate partnership collaborations
• Build processes to scale the commercial effort without compromising quality or support
• Lead your team to greatness - hire top talents, help them perform, grow and develop as professionals
• Guide the account management team in order to achieve the sales targets and maintain good relationships with our partners
• Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners
• Drive, structure, analyze and channel daily work and information - setting goals, delegating, and supervising the team’s performance
• Work closely with our HQ Commercial department to define commissions, rewards, and incentives to motivate the local team
• Coordinate and manage the Commercial KPIs defined together with the Operation and Marketing team
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

• At least 7 years of relevant experience in managing a high-performance commercial team
• Highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals
• Previous work experience in a startup / high-demanding environment is preferred
• Strong communication abilities with the ability to influence and drive change
• Curiosity and have a desire to acquire a deep understanding
• Ability to find smart and elegant solutions to complex, multi-disciplinary problems
• You're extremely agile and thrive in ambiguous environments
• You have an ambition that makes some people think you're crazy while inspiring others
• You are always respectful, kind and fair
• English full professional proficiency
• An empathetic, inclusive and curious attitude