Front Desk Officer at Candid Solutions

Job Description

• A Front Desk Representative is a professional who is the first point of contact for all customers of a business.
• They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies.

Job Responsibilities

• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Prepare outgoing mail by drafting correspondence.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned.

Job Requirements

• B.Sc, HND or OND is required; additional qualifications will be a plus.
• Proven experience as a front desk representative, agent or relevant position.
• Familiarity with office machines.
• Knowledge of office management and basic bookkeeping.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.