Fire-Fighting Sales Engineer at Ascentech Services Limited

Job Purpose
The employee will contribute by:

• Expanding the customer base by gaining new small and medium sized business customers;
• Establishing identifying new opportunities and securing ongoing business relationships with them;
• Maintaining and developing relationships with existing key accounts;
• Otherwise developing the Group’s business and expanding its customer base; and
• Being accountable for, and ensuring effective self-management, planning and delivery of, the designated workload.

Overview of Key Duties & Responsibilities

• Sales & Business Development:Be responsible for the selling the Group’s key product/service areas:
  • Fire-safety risk assessments and their reviews;
  • Fire detection and alarm system design, installation, commissioning and maintenance;
  • Portable fire extinguisher supply, commissioning and maintenance;
  • Emergency escape lighting system design, installation, commissioning and maintenance;
  • Fire-Safety Signage supply and installation; and
  • Staff Training courses;
• Helping to expand the Group’s key customer base ofsmall to medium sized businesses which are typically a mix of most types of commercial premises (offices, shops, factories, warehouses, sleeping accommodation, places of assembly, healthcare premises, transport premises and facilities, animal premises and facilities, etc.).
• Consistent with the above, identifying suitable prospective customers from a number of sources including:
  • Using a good geographical awareness of areas densely populated with suitable prospective customers (for subsequent face-to-face ‘foot-canvassing’);
  • Using third-party data and tools to identify other areas densely populated with suitable prospective customers (for subsequent face-to-face ‘foot-canvassing’);
  • Using third-party data to identify prospective customers suitable for cold-calling for appointments;
• Seeking referrals to other prospective customers from the Group’s existing customers;
• Securing face-to-face meetings on a daily to weekly basis with the above prospective customers by a number of methods including:
  • Face-to-face ‘foot-canvassing’; and
  • ‘Cold-calling’ for appointments;
• Successfully closing at a high percentage of those meetings and securing ongoing business relationships via minimum-term contractual agreements;
• Dependent upon the needs of the Company, a smaller part of the role may also be to assist in the maintenance, management and development of the Group’s larger-customer business.
• Dependent upon the candidates skills, experience and qualifications:
  • Undertake site surveys and plan works in accordance with the applicable standards at our customers’, and prospective customers’, sites in respect of our key product/service area as above; and
  • Deliver Staff Training courses to our customers;
• Maximizing the sales opportunities arising from the above surveys;
• Maintaining and developing relationships with existing customers via meetings, telephone calls, email, etc.;
• Cross-selling of the Group’s key products and services wherever possible and appropriate;
• Gaining a clear understanding of our customers and prospective customers and their requirements; and
• Further the Group’s reputation and trade-standing through professionalism, good-practice and ethical selling techniques.

Requirements

• B.Eng. / B.Sc. in Engineering or related field.
• 2-5 years’ work experience in Fire-Fighting & Fire-Suppression, Engineering Support Services.