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  • Posted: Nov 8, 2022
    Deadline: Nov 30, 2022
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    Estuary Business Solutions (EBS) is a leading IT and Business Services Consultancy located in Lagos, Nigeria. EBS enables business transformation for our clients through the innovative use of technology. Strategic planning and business management. We work closely with our clients to realize their potential - enabling change that increases their efficiency, a...
    Read more about this company

     

    Customer Care Agents

    • Communicate with current and potential clients via telephone, email, online chat, or social media
    • Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
    • Maintain a courteous and calm manner at all times to de-escalate stressful situations
    • Document personal information to create, update, or adjust customer accounts
    • Prepare call-related information for purposes of auditing and reporting
    • Provide and respond to feedback about any aspect of the job or its duties
    • Suggest products and services to clients based on their requests and needs

    Method of Application

    Interested and qualified candidates should forward their CV to: info@ebsafr.com using the position as subject of email.

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