Computer Hardware and Software Engineer at Maxitech Global Investment Limited

As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.

Responsibilites:

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Troubleshoot & Repair computer systems (Laptop/Server/Desktop/Printer etc) and keep the record
• Troubleshoot IOS/Windows /MS-Office related issues
• Software update check (Antivirus/Windows / MS-office)
• Ensure Network Uplink uptime (Escalating the issue to responsible body/Vendor/Engineer
• Configure firewall, manage policy.
• Email configuration, troubleshooting

Qualifications:

• B.Sc/HND from a recognizable institution
• Excellent communication and organizational skills
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Knowledge of computer hardware and networking systems.
• Good time management skills.