Responsibilities
Update customers details
Make outbound calls.
Upsell/Sell product and services, place custom orders in computer system.
Provide customers with product and service informat
Our client is an upcoming boutique hotel located in a choice area of Umuahia, Abia State, Nigeria. It boasts of state-of-the art facilities comparable to what is obtainable in other world-class hotels
Job Description
The ideal candidate would be responsible to provide product / service information, answer questions, and resolve any emerging problems that our customer might face with accuracy
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and tr
Description
Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputa
Job Responsibilities
Performs call monitoring and provides trend data, quality reports, and feedback to agents and line manager
Reviews email responses and provides trend data, quality reports
Job Objective/Summary:
Responding to customer questions, and complaints and troubleshooting problems with services or products. Ensuring agents' complicity with all call centre objectives
Requirements
Candidates should possess relevant qualifications and work experience.
Prior experience is mandatory for this position.
Remuneration
This position comes with accomodati
Job Summary
We are seeking a dedicated and experienced Customer Service Manager to join our team.
The ideal candidate will be responsible for overseeing and enhancing the customer service expe
Job Summary
We are currently seeking a Corporate Customer Care Officer to Join our Lagos Team.
The Corporate Customer Care role will manage /develop client relationships with existing and new
Our client in the Pharmaceutical/Cosmetics industry is looking to hire a Sales/Customer Service Rep who will play a key role in driving sales growth and fostering positive customer relationships. The
Job Description
Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support
Description
He/she will manage interactions with customers through the company’s digital channels. He / she will also receive and process customers’ online orders as well as re
Job Summary
As the Customer Service Associate, you will be at the forefront of servicing our clients.
Your role will entail maintaining and strengthening new and existing client relationships
SUMMARY AND OBJECTIVE
Herbal Goodness is seeking an intern Customer Service Representative who will be responsible for handling incoming customer phone calls, and live chats as well as providing
Overview
We are looking for a Customer Care Representative who will effectively manage and respond to all customer inquiries received via phone.
You will provide the necessary support concerni
Job Description
Handle customer inquiries and provide appropriate solutions or alternatives.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction
About the role:
The Customer Service Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.