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  • Posted: Sep 15, 2014
    Deadline: Sep 29, 2014
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    Chips, Bits & Bytes Limited (CBBL) is a company registered in Nigeria to provide E-learning Technology, System Integration, Engineering, Power Solution (Inverter), Networking, Sales and Software Development.
    Read more about this company

     

    Customer Service Officer

    Main Job Tasks and Responsibilities

    •   General administrative and clerical support
    •   Receive and sort mail and deliveries
    •   Should be very much familiar with MS Office and Internet.
    •   Respond promptly to customer inquiries
    •   Obtain and evaluate all relevant information to handle product and service inquiries
    •   Organize workflow to meet customer timeframes
    •   Manage customers' accounts
    •   Record details of inquiries, comments and complaints
    •   Prepare and distribute customer activity reports
    •   Follow up on customer interactions

    Requirements

    •   B. Sc. or HND in relevant discipline
    •   Must be a FEMALE
    •   Knowledge of relevant computer applications
    •   Ability to type fast
    •   Numeric, oral and written language applications
    •   Interpersonal skills
    •   Listening skills
    •   Attention to detail and accuracy
    •   Customer service orientation
    •   Initiative

    Method of Application

    Interested candidates should send applications and CV to: hr@cbblimited.com.ng

    Only successful applicants will be contacted.

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