Jobs at Kaymu

Job Description
The Operations & Logistics Lead role is a unique opportunity to help drive quality and efficiency through optimization of our logistics partners in their respective cities. This is a critical role as it directly correlates to continually improving the buying and selling experience on Kaymu through a lower delivery time and cost, and an optimal customer service. This role calls for a combination of strong analytical thinking, bias for decision-making & execution, and interpersonal skills to manage partnerships.

This is an aggressive business startup role, and this person will work with the Operations Manager based in Lagos along with the Africa COO.

What You'll Do:
    Payments. Identify and address challenges posed by various payment methods (existing and under development) to make sure customers and sellers are satisfied.
    Partner Relations. Manage logistics partner relationships, identify & address problematic areas, and monitor their day-to-day operations.
    Develop new processes to help logistics partners operate efficiently and ensure correct on-time deliveries
    Develop and optimize existing Processes. Scale them up quickly but diligently, so they withstand growing volumes
    Analytics. Heavy analysis of logistics KPIs to properly track delivery company performance and ensure high-quality buying and selling experiences on Kaymu.
    Hustle. Take ownership of Kaymu Port Harcourt logistics operations and do whatever it takes to get the job done!

Requirement
What You Need to Know/Have:

    Bachelor's degree in engineering, business or similar field
    A minimum of one years’ experience within a logistics or supply chain function
    Solid understanding of an online marketplace operations and logistics setup
    Advanced knowledge of Excel
    Data driven decision making mentality and sound business judgment through strong analytical thinking
    Ability to take initiative in a constantly-changing work environment
    Flexibility, resilience and desire to learn