• Female Outlet Manager at Ruff 'n' Tumble

  • Posted on: 13 September, 2011 Deadline: 26 September, 2011
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  • Employment type: Full time
    Contract type: Other

    Job Summary: 
    The role is responsible for effectively supervising staff and running the outlet at a profit. 

    Responsibilities: 
    Organise and supervise all the daily activities of the outlet;
    Oversee the inventory of the outlet and accordingly place replenishment orders;
    Maintain control policies and procedures within the outlet;
    Strategize and plan the achievement of the organisational goals and objectives;
    Plan together with the business operations manager events and promotional campaigns for boosting sales;
    Evaluate and survey the market and incorporate new ideas and plans into the outlet;
    Delegate tasks and responsibilities to outlet staff;
    Manage, coach and motivate staff to increase sales and ensure efficiency;
    Ensure customer satisfaction by maintaining customer service standards;
    Prepare and manage outlet budgets; 
    Sell to customers;
    Dress mannequin;
    Respond to customer complaint and comments promptly;
    Analyse and interpreting trends to facilitate planning;
    Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what competitors are doing;
    Report sales of slow moving inventory to the business operations manager and together with the team (other outlet managers) develop appropriate sales strategy to reduce inventory;
    Initiating changes to improve the business, e.g. revising opening hours to ensure the outlet can compete effectively in its environment.

    Educational Requirements & Experience: 
    Graduate degree in Sales or related field;
    Minimum of 3 years’ experience in a retail industry;
    Experience leading teams with honesty and integrity in a fast paced service environment;
    Demonstrated clear ability in sales development and managing for profit.

    Required Skills/Competences 
    Leadership skills;
    Customer service skills;
    Relationship Management;
    Should be numerate and financially aware as well as literate;
    Excellent communication, verbally and written; 
    Passion for fashion or kids; 
    Awareness of trends and issues surrounding the industry;
    Report writing skills;
    Problem solving skills;
    Basic bookkeeping ability.

    Method of Application
    Only qualified applicants should send their CV to hr@ruffntumblekids.com with subject OUTLET MGT
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