Latest Vacancies at MTN Nigeria - 3 New Openings

Job description               
1. Assist in developing, executing and managing corporate communication plans, programs and activities towards the generation of adequate levels of public awareness about MTNN and its operations, in local and international markets and ensure a professional corporate image is maintained.
2. Provide support in all aspects of MTNN’s nationwide media relations’ strategy, including handling media queries, media interviews and press conferences.
3. Maintain effective working relationship with mass media representatives in order to enhance the overall presence and perceived relevance of MTNN Corporate Affairs in the media arena.
4. Assist in developing wide corporate communications structures and systems that enable the effective dissemination and collation of information from stakeholders (including electronic medium –websites, periodic newsletter, newspaper, etc).
5. As directed, assist in developing media briefing documents for Corporate Communications Department, which include pre-briefing meetings and assist in the distribution of related news and articles.
6. Develop and maintain positive relationship with senior media representatives both locally and internationally on behalf of MTNN, interacting with MTNN Senior Management on broad media relation issues.
7. Take editorial responsibility for the company’s website, and other corporate communications tools, developing top line key messages and ensuring positive media publicity is uploaded in the relevant channels.
8. Review media reports in relation to MTNN’s services and offerings, including newspaper reports, press releases, signing ceremony, customer forums, etc.
9. Analyze and evaluate the outcome of media relations programs and recommend approaches for enhancing the effectiveness of media interactions as required.
10. Conduct frequent outreach visits with media outlets nationwide to establish personal contacts and keep them informed regarding MTNN services and contacts.

Job condition   
• Normal MTN working conditions.
• Occasional travel

Experience:
• At least four years’ experience in media management in a world-class company, Multinational or Agency, two of which should have been at supervisory level.

Training:
• Media relations
• Crisis Media Management
• Public relations.

Minimum qualification               
• BSc

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Job Description

•     Monitor performance of all ATM core devices i.e. Stingers (DSLAM), PSAX and generate weekly report on them.
•     Monitor traffic utilization on Core ATM pipes on the ATM Network.
•     Troubleshoot, control and resolve all network and customer related faults on a daily basis.
•     Perform real time monitoring of all CPE devices (Copper DSL and Fiber Modems) on the network.
•     Monitor, analyze and provide information on traffic utilization on CPEs to customers.
•     Monitor and acknowledge all alarms from all ATM Core equipment and CPEs.
•     Configure new VCs on ATM devices for new installation on the ATM Network.
•     Administer new internet and monitor activities of clients on the Radius Authentication Server.
•     Improve network quality by proper monitoring of all ATM network elements on a real time basis.
•     Relate with Customer Support Engineers as regards new installations and clients connection on ports.
•     Manage interfaces (ports) on the ATM (DSLAM) Stinger device.
•     Escalate all unresolved faults of Internet and Data Services to Customer Support Engineers and NMC Data/Internet Co-ordinator.
•     Ensure proper bandwidth allocation procedures in order to achieve optimal bandwidth utilization on the overall ATM network.
•     Administer pipes to the satellite network through the Fiber Equipment.
•     Ensure faults are logged in to determine network stability and recommend action steps to be taken to improve network quality.
•     Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Data/Internet operations.
•     Ensure proper monitoring and implementation of all network changes according to the organisation process and procedures.
•     Provide regular updates on MTNN performance and other network issues to the management, call centres, sales and distribution, marketing and other relevant departments in .the organization.
•     Ensure real time performance monitoring of all network elements.
•     Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.
•     Convey all faulty devices and hardware to the field support engineers for replacement.

Job condition

•     Normal MTNN working conditions
•     May be required to work extended hours
•     Regular shift work.
•     On standby 24/7 throughout the year

Experience:

•     At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
•     Experience in Alcatel Lucent equipments
•     Knowledge of Cisco router Proficient

Training:

•     Operational Maintenance
•     Network Management,
•     Minimum qualification BSc

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Job Description

•     Carry out network management; faults detection, troubleshooting, escalation and resolution of all core and transmission nodes.
•     Detect, diagnose and acknowledge alarms from all core and transmission Nodes or Elements.
•     Ensure real time performance management of all core and transmission network elements.
•     Provide daily reports and make recommendations aimed at improving network quality.
•     Troubleshoot, escalate where required and ensure that faults on the network are actioned/resolved in line with specified targets
•     Act as interface and provide access reference number to MTN Contractors, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work and change request.
•     Provide security information to all regional security offices across the country to protect all MTNN equipment’s through network surveillance.
•     Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
•     Provide ideas and feedback on status of the network to the relevant planning units based on specific KPIs such as Processor Load etc.
•     Interface with third party companies (Co-location partners and other GSM Company providers) to ensure uninterrupted links between MTNN and clients, to reduce service outage hour during fault resolution and mean time to repair fault (MTTR)
•     Ensure proper management and implementation of all network changes according to the organization process and procedures.
•     Manage Network Changes and ensuring that changes on MTNN network are in line with company policies and procedures
•     Provide regular updates on MTNN performance and other network issues to all the stake holders (management, escalation unit, sales and distribution, customer relations, marketing and other relevant departments in the organization).
•     Ensure NSMC Shift Hand-Over Procedure is strictly adhered to
•     Assist in implementation of an automated system for daily NSMC activities.

Job Condition

•     Normal MTNN working conditions
•     May be required to work extended hours
•     Shift work.
•     On standby 24/7 throughout the year

Experience:

•     At least 4 years work experience comprising:
•     At least 2years hands-on experience in light current, telecommunications or a related field.
•     Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable

Training:

•     Basic knowledge of IP Infrastructure and Networking in an Operations and Maintenance Center, Network Management Center and Network Operations Center
•     Minimum qualification BSc