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  • Posted: Jan 28, 2020
    Deadline: Not specified
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    We help you transform your innovation performance for long-term success by combining our Programming knowledge with our expertise in product and technology development processes. Our team is able to give Technical Support, Project Validation and Alternative Solutions.
    Read more about this company

     

    Client Service Officer

    Details:

    TASKS

    • Keep records of customer interactions, process customer accounts and file documents
    • Go the extra mile to engage customers
    • Sell products and services
    • Resolve customer complaints via phone, email, mail or social media
    • Manage large amounts of incoming calls
    • Follow communication procedures, guidelines and policies
    • Generate sales leads
    • Prepare product or service reports by collecting and analyzing customer information
    • Resolve customer complaints via phone, email, mail or social media

    Regardless of your qualifications, key strengths we are looking for include:

    • Strong communication skills
    • Evidence of being a self-starter, action orientated
    • Passionate about delivering customer-focused digital solutions
    • Fascination with customer behaviour and communications
    • Effective team player in an environment with direct customer or key stakeholder contact
    • Creative thinker and problem solver
    • Commercial insight

    go to method of application ยป

    Marketing Technologist

    TASKS:

    • Develop marketing strategies and finding, testing and selecting the technology that powers it.
    • Building a clear and consistent narrative to describe the industry-leading platform, highlighting its key benefits, features, and differentiators Collaborating with marketing team to accurately represent the product in all communications and specific markets
    • Working with product management to understand the product inside-out and become a product expert to support sales and the rest of the marketing team
    • Research market specificities, customer needs and competition to help drive the product road-map
    • Developing a library of product marketing materials for use in different channels and settings, presentation materials etc.
    • Working cross-functionally to ensure that the entire organisation talks about the product in the same way, using the same language
    • Developing new marketing and sales enablement materials; supporting training of sales, marketing, and customer service teams
    •  Fully own and manage the marketing launch of new products and services, as well as the migration of legacy customers, coordinating with the marketing team

    SKILLS:

    • Project Management skills
    • Writing and verbal communication skills
    • Experience with online marketing strategies and concepts
    • Email marketing skills
    • Digital Marketing skills
    • Strong multi-tasking ability
    • Storytelling

    Method of Application

    Applicants should send CVs to a.ojei@techneo.ng

    Build your CV for free. Download in different templates.

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