• Vacancies at Swiss International Hotels & Resorts

  • Posted on: 13 August, 2014 Deadline: Not Specified
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  • At Swiss International Hotels & Resorts we take pride in organizing your meetings and events! Swiss International Hotels & Resorts is recruiting to fill the position of:

    Food & Beverage Manager

     

    Job Description:

    •     To ensure service delivery at every point of sale in the Food and Beverage Department.
    •     Supervising and co-ordinating of the Food and Beverage Department.
    •     To ensure that the customers' promises are delivered and that customers are satisfied within the framework of financial targets set.
    •     To ensure that guests receive high quality service
    •     To ensure that the applicable regulations are complied with
    •     To be responsible for his or her own results
    •     To optimise the supply chain and the use made of raw materials

    Requirements

    • Applicants should have 3-5 years of experience.

    go to method of application »

    Receptionist

     

    Job Description includes;

    •     Assist in keeping the hotel reception area clean and tidy, at all times
    •     Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
    •     Administer all reservations, cancellations and no-shows, in line with company policy
    •     Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
    •     Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety
    •     Conduct regular security checks throughout the day and report any security issues to line manager
    •     Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
    •     Provide reports, as required, for housekeepers and management
    •     Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
    •     Maintain personal knowledge by completing in-house training and workbooks
    •     Always adhere to all company policies and procedures and licensing laws
    •     Be involved and contribute at team meetings
    •     Carry out instructions given by the management team and head office
    •     Applicants should be not be less 5.8ft.

    Method of Application

    CVs including passport photos of applicant to be sent to: hr.dpalmsairport@swissinternationalhotels.com

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