• Vacancies at EZ37 Solutions

  • Posted on: 11 August, 2014 Deadline: Not Specified
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  • EZ37 Solutions is a Management and Human Resource Consulting and Training firm that provides professional, tailor- made, organizational development and manpower solutions.

    Customer Care Personnel

     

    KNOWLEDGE

    • Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
    • English Language: Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
    • Clerical: Knowledge Of Administrative And Clerical Procedures And Systems Such As Word Processing, Managing Files And Records, Stenography And Transcription, Designing Forms, And Other Office Procedures And Terminology.
    • Computers And Electronics: Knowledge Of Circuit Boards, Processors, Chips, Electronic Equipment, And Computer Hardware And Software, Including Applications And Programming.

    SKILLS

    • Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
    • Speaking: Talking To Others To Convey Information Effectively.
    • Service Orientation: Actively Looking For Ways To Help People.
    • Reading Comprehension: Understanding Written Sentences And Paragraphs In Work Related Documents.
    • Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
    • Persuasion: Persuading Others To Change Their Minds Or Behavior.
    • Active Learning: Understanding The Implications Of New Information For Both Current And Future Problem-solving And Decision-making.
    • Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.
    • Social Perceptiveness: Being Aware Of Others' Reactions And Understanding Why They React As They Do.
    • Time Management: Managing One's Own Time And The Time Of Others.

    Job Description

    • Confer with customers by telephone or in person to provide information about services, take or enter orders, cancel accounts, or obtain details of complaints.
    • Check to ensure that appropriate changes are made to resolve customers' problems.
    • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    • Resolve customers' service or billing complaints
    • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
    • Refer unresolved customer grievances to designated departments for further investigation.
    • Determine charges for services requested, collect deposits or payments, or arrange for billing.
    • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

    go to method of application »

    Front Desk Officer

     

    Qualifications

    •     BSc. Or HND From Any Discipline
    •     Min. 2 Relevant Year Experience
    •     Female
    •     Excellent Spoken And Written English
    •     Knowledgeable In Work Place Computer Application Like MS Word & Excel

    Job Description
    Tasks

    •     Answer telephones and direct calls to appropriate staff.
    •     Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
    •     Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
    •     Maintain medical records, technical library, or correspondence files.
    •     Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
    •     Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
    •     Receive and route messages or documents, such as laboratory results, to appropriate staff.
    •     Transmit correspondence or medical records by mail, e-mail, or fax.
    •     Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
    •     Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

    Tools used in this occupation:

    •     Electronic funds transfer point of sale equipment — Credit card processing machines
    •     Hospital intercom systems — Hospital intercom equipment
    •     Notebook computers — Laptop computers
    •     Photocopiers — Photocopying equipment

    Technology used in this occupation:

    •     Word processing software —  Microsoft Word
    •     Spread Sheet – Microsoft Excel

    Knowledge

    •     Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    •     English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    •     Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    •     Computers Knowledge – Excellent with the use of MS Word & Excel.
    •     Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

     

    go to method of application »

    Accounts Manager

     

    KNOWLEDGE

    • Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
    • Administration And Management: Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources Modeling, Leadership Technique, Production Methods, And Coordination Of People And Resources.
    • English Language: Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
    • Computers And Electronics: Knowledge Of Circuit Boards, Processors, Chips, Electronic Equipment, And Computer Hardware And Software, Including Applications And Programming.
    • Economics And Accounting: Knowledge Of Economic And Accounting Principles And Practices, The Financial Markets, Banking And The Analysis And Reporting Of Financial Data.
    • Mathematics: Knowledge Of Arithmetic, Algebra, Geometry, Calculus, Statistics, And Their Applications.
    • Sales And Marketing: Knowledge Of Principles And Methods For Showing, Promoting, And Selling Products Or Services. This Includes Marketing Strategy And Tactics, Product Demonstration, Sales Techniques, And Sales Control Systems.
    • Clerical: Knowledge Of Administrative And Clerical Procedures And Systems Such As Word Processing, Managing Files And Records, Stenography And Transcription, Designing Forms, And Other Office Procedures And Terminology.
    • Personnel And Human Resources: Knowledge Of Principles And Procedures For Personnel Recruitment, Selection, Training, Compensation And Benefits, Labor Relations And Negotiation, And Personnel Information Systems.

    SKILLS

    • Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.Speaking: Talking To Others To Convey Information Effectively.
    • Writing: Communicating Effectively In Writing As Appropriate For The Needs Of The Audience.
    • Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
    • Judgment And Decision Making: Considering The Relative Costs And Benefits Of Potential Actions To Choose The Most Appropriate One.
    • Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.
    • Reading Comprehension: Understanding Written Sentences And Paragraphs In Work Related Documents.
    • Time Management: Managing One's Own Time And The Time Of Others.
    • Coordination: Adjusting Actions In Relation To Others' Actions.
    • Management Of Personnel Resources: Motivating, Developing, And Directing People As They Work, Identifying The Best People For The Job.
    • Operations Analysis: Analyzing Needs And Product Requirements To Create A Design.

    Job Description
    • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
    • Examine, evaluate, or process loan applications.
    • Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
    • Oversee the flow of cash or financial instruments.
    • Recruit staff members and oversee training programs.
    • Network within communities to find and attract new business.
    • Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
    • Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
    • Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
    • Review collection reports to determine the status of collections and the amounts of outstanding balances.

    go to method of application »

    Marketing Manager

     

    KNOWLEDGE

    • Sales And Marketing: Knowledge Of Principles And Methods For Showing, Promoting, And Selling Products Or Services. This Includes Marketing Strategy And Tactics, Product Demonstration, Sales Techniques, And Sales Control Systems.
    • Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
    • English Language : Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
    • Administration And Management: Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources Modeling, Leadership Technique, Production Methods, And Coordination Of People And Resources.
    • Communications And Media: Knowledge Of Media Production, Communication, And Dissemination Techniques And Methods. This Includes Alternative Ways To Inform And Entertain Via Written, Oral, And Visual Media.

    SKILLS

    • Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
    • Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
    • Persuasion: Persuading Others To Change Their Minds Or Behavior.
    • Social Perceptiveness: Being Aware Of Others' Reactions And Understanding Why They React As They Do.
    • Speaking: Talking To Others To Convey Information Effectively.
    • Judgment And Decision Making: Considering The Relative Costs And Benefits Of Potential Actions To Choose The Most Appropriate One.
    • Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.
    • Active Learning: Understanding The Implications Of New Information For Both Current And Future Problem-solving And Decision-making.
    • Coordination: Adjusting Actions In Relation To Others' Actions.

    Job Description

    •     Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
    •     Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
    •     Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
    •     Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
    •     Develop pricing strategies, balancing firm objectives and customer satisfaction.
    •     Compile lists describing product or service offerings.
    •     Initiate market research studies or analyze their findings.
    •     Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
    •     Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
    •     Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.

    go to method of application »

    Teacher - Physics

     

    KNOWLEDGE

    • English Language: Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
    • Education And Training: Knowledge Of Principles And Methods For Curriculum And Training Design, Teaching And Instruction For Individuals And Groups, And The Measurement Of Training Effects.
    • Mathematics: Knowledge Of Arithmetic, Algebra, Geometry, Calculus, Statistics, And Their Applications.
    • Psychology: Knowledge Of Human Behavior And Performance; Individual Differences In Ability, Personality, And Interests; Learning And Motivation; Psychological Research Methods; And The Assessment And Treatment Of Behavioral And Affective Disorders.
    • Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
    • Communications And Media: Knowledge Of Media Production, Communication, And Dissemination Techniques And Methods. This Includes Alternative Ways To Inform And Entertain Via Written, Oral, And Visual Media.
    • Sociology And Anthropology: Knowledge Of Group Behavior And Dynamics, Societal Trends And Influences, Human Migrations, Ethnicity, Cultures And Their History And Origins.

    SKILLS

    • Instructing: Teaching Others How To Do Something.
    • Speaking: Talking To Others To Convey Information Effectively.
    • Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
    • Reading Comprehension: Understanding Written Sentences And Paragraphs In Work Related Documents.
    • Learning Strategies: Selecting And Using Training/instructional Methods And Procedures Appropriate For The Situation When Learning Or Teaching New Things.
    • Social Perceptiveness: Being Aware Of Others' Reactions And Understanding Why They React As They Do.
    • Writing: Communicating Effectively In Writing As Appropriate For The Needs Of The Audience.
    • Active Learning: Understanding The Implications Of New Information For Both Current And Future Problem-solving And Decision-making.
    • Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
    • Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.

    Job Description

    • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
    • Establish and enforce rules for behavior and procedures for maintaining order among students.
    • Confer with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems.
    • Maintain accurate, complete, and correct student records as required by laws, district policies, and administrative regulations.
    • Prepare, administer, and grade tests and assignments to evaluate students' progress.
    • Prepare materials and classrooms for class activities.
    • Instruct through lectures, discussions, and demonstrations in one or more subjects, such as English, mathematics, or social studies.
    • Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.
    • Assist students who need extra help, such as by tutoring and preparing and implementing remedial programs.
    • Assign lessons and correct homework.

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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