Vacancies at EZ37 Solutions

KNOWLEDGE

• Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
• English Language: Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
• Clerical: Knowledge Of Administrative And Clerical Procedures And Systems Such As Word Processing, Managing Files And Records, Stenography And Transcription, Designing Forms, And Other Office Procedures And Terminology.
• Computers And Electronics: Knowledge Of Circuit Boards, Processors, Chips, Electronic Equipment, And Computer Hardware And Software, Including Applications And Programming.

SKILLS

• Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
• Speaking: Talking To Others To Convey Information Effectively.
• Service Orientation: Actively Looking For Ways To Help People.
• Reading Comprehension: Understanding Written Sentences And Paragraphs In Work Related Documents.
• Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
• Persuasion: Persuading Others To Change Their Minds Or Behavior.
• Active Learning: Understanding The Implications Of New Information For Both Current And Future Problem-solving And Decision-making.
• Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.
• Social Perceptiveness: Being Aware Of Others' Reactions And Understanding Why They React As They Do.
• Time Management: Managing One's Own Time And The Time Of Others.

Job Description

• Confer with customers by telephone or in person to provide information about services, take or enter orders, cancel accounts, or obtain details of complaints.
• Check to ensure that appropriate changes are made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Resolve customers' service or billing complaints
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
• Refer unresolved customer grievances to designated departments for further investigation.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

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Qualifications

•     BSc. Or HND From Any Discipline
•     Min. 2 Relevant Year Experience
•     Female
•     Excellent Spoken And Written English
•     Knowledgeable In Work Place Computer Application Like MS Word & Excel

Job Description
Tasks

•     Answer telephones and direct calls to appropriate staff.
•     Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
•     Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
•     Maintain medical records, technical library, or correspondence files.
•     Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
•     Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
•     Receive and route messages or documents, such as laboratory results, to appropriate staff.
•     Transmit correspondence or medical records by mail, e-mail, or fax.
•     Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
•     Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Tools used in this occupation:

•     Electronic funds transfer point of sale equipment — Credit card processing machines
•     Hospital intercom systems — Hospital intercom equipment
•     Notebook computers — Laptop computers
•     Photocopiers — Photocopying equipment

Technology used in this occupation:

•     Word processing software —  Microsoft Word
•     Spread Sheet – Microsoft Excel

Knowledge

•     Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
•     English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
•     Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
•     Computers Knowledge – Excellent with the use of MS Word & Excel.
•     Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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KNOWLEDGE

• Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
• Administration And Management: Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources Modeling, Leadership Technique, Production Methods, And Coordination Of People And Resources.
• English Language: Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
• Computers And Electronics: Knowledge Of Circuit Boards, Processors, Chips, Electronic Equipment, And Computer Hardware And Software, Including Applications And Programming.
• Economics And Accounting: Knowledge Of Economic And Accounting Principles And Practices, The Financial Markets, Banking And The Analysis And Reporting Of Financial Data.
• Mathematics: Knowledge Of Arithmetic, Algebra, Geometry, Calculus, Statistics, And Their Applications.
• Sales And Marketing: Knowledge Of Principles And Methods For Showing, Promoting, And Selling Products Or Services. This Includes Marketing Strategy And Tactics, Product Demonstration, Sales Techniques, And Sales Control Systems.
• Clerical: Knowledge Of Administrative And Clerical Procedures And Systems Such As Word Processing, Managing Files And Records, Stenography And Transcription, Designing Forms, And Other Office Procedures And Terminology.
• Personnel And Human Resources: Knowledge Of Principles And Procedures For Personnel Recruitment, Selection, Training, Compensation And Benefits, Labor Relations And Negotiation, And Personnel Information Systems.

SKILLS

• Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.Speaking: Talking To Others To Convey Information Effectively.
• Writing: Communicating Effectively In Writing As Appropriate For The Needs Of The Audience.
• Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
• Judgment And Decision Making: Considering The Relative Costs And Benefits Of Potential Actions To Choose The Most Appropriate One.
• Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.
• Reading Comprehension: Understanding Written Sentences And Paragraphs In Work Related Documents.
• Time Management: Managing One's Own Time And The Time Of Others.
• Coordination: Adjusting Actions In Relation To Others' Actions.
• Management Of Personnel Resources: Motivating, Developing, And Directing People As They Work, Identifying The Best People For The Job.
• Operations Analysis: Analyzing Needs And Product Requirements To Create A Design.

Job Description
• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
• Examine, evaluate, or process loan applications.
• Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
• Oversee the flow of cash or financial instruments.
• Recruit staff members and oversee training programs.
• Network within communities to find and attract new business.
• Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
• Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
• Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
• Review collection reports to determine the status of collections and the amounts of outstanding balances.

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KNOWLEDGE

• Sales And Marketing: Knowledge Of Principles And Methods For Showing, Promoting, And Selling Products Or Services. This Includes Marketing Strategy And Tactics, Product Demonstration, Sales Techniques, And Sales Control Systems.
• Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
• English Language : Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
• Administration And Management: Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources Modeling, Leadership Technique, Production Methods, And Coordination Of People And Resources.
• Communications And Media: Knowledge Of Media Production, Communication, And Dissemination Techniques And Methods. This Includes Alternative Ways To Inform And Entertain Via Written, Oral, And Visual Media.

SKILLS

• Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
• Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
• Persuasion: Persuading Others To Change Their Minds Or Behavior.
• Social Perceptiveness: Being Aware Of Others' Reactions And Understanding Why They React As They Do.
• Speaking: Talking To Others To Convey Information Effectively.
• Judgment And Decision Making: Considering The Relative Costs And Benefits Of Potential Actions To Choose The Most Appropriate One.
• Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.
• Active Learning: Understanding The Implications Of New Information For Both Current And Future Problem-solving And Decision-making.
• Coordination: Adjusting Actions In Relation To Others' Actions.

Job Description

•     Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
•     Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
•     Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
•     Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
•     Develop pricing strategies, balancing firm objectives and customer satisfaction.
•     Compile lists describing product or service offerings.
•     Initiate market research studies or analyze their findings.
•     Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
•     Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
•     Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.

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KNOWLEDGE

• English Language: Knowledge Of The Structure And Content Of The English Language Including The Meaning And Spelling Of Words, Rules Of Composition, And Grammar.
• Education And Training: Knowledge Of Principles And Methods For Curriculum And Training Design, Teaching And Instruction For Individuals And Groups, And The Measurement Of Training Effects.
• Mathematics: Knowledge Of Arithmetic, Algebra, Geometry, Calculus, Statistics, And Their Applications.
• Psychology: Knowledge Of Human Behavior And Performance; Individual Differences In Ability, Personality, And Interests; Learning And Motivation; Psychological Research Methods; And The Assessment And Treatment Of Behavioral And Affective Disorders.
• Customer And Personal Service: Knowledge Of Principles And Processes For Providing Customer And Personal Services. This Includes Customer Needs Assessment, Meeting Quality Standards For Services, And Evaluation Of Customer Satisfaction.
• Communications And Media: Knowledge Of Media Production, Communication, And Dissemination Techniques And Methods. This Includes Alternative Ways To Inform And Entertain Via Written, Oral, And Visual Media.
• Sociology And Anthropology: Knowledge Of Group Behavior And Dynamics, Societal Trends And Influences, Human Migrations, Ethnicity, Cultures And Their History And Origins.

SKILLS

• Instructing: Teaching Others How To Do Something.
• Speaking: Talking To Others To Convey Information Effectively.
• Active Listening: Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
• Reading Comprehension: Understanding Written Sentences And Paragraphs In Work Related Documents.
• Learning Strategies: Selecting And Using Training/instructional Methods And Procedures Appropriate For The Situation When Learning Or Teaching New Things.
• Social Perceptiveness: Being Aware Of Others' Reactions And Understanding Why They React As They Do.
• Writing: Communicating Effectively In Writing As Appropriate For The Needs Of The Audience.
• Active Learning: Understanding The Implications Of New Information For Both Current And Future Problem-solving And Decision-making.
• Critical Thinking: Using Logic And Reasoning To Identify The Strengths And Weaknesses Of Alternative Solutions, Conclusions Or Approaches To Problems.
• Monitoring: Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or Take Corrective Action.

Job Description

• Adapt teaching methods and instructional materials to meet students' varying needs and interests.
• Establish and enforce rules for behavior and procedures for maintaining order among students.
• Confer with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems.
• Maintain accurate, complete, and correct student records as required by laws, district policies, and administrative regulations.
• Prepare, administer, and grade tests and assignments to evaluate students' progress.
• Prepare materials and classrooms for class activities.
• Instruct through lectures, discussions, and demonstrations in one or more subjects, such as English, mathematics, or social studies.
• Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.
• Assist students who need extra help, such as by tutoring and preparing and implementing remedial programs.
• Assign lessons and correct homework.