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  • Posted: Jan 21, 2020
    Deadline: Jan 31, 2020
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    Sophia ERP Limited (SEL) is an Enterprise Solutions Development Organization, on a mission to power MSMEs and Large corporates across sub-Saharan Africa with cost effective and suitable Technology solutions. Sophia ERP Limited (SEL) is a Limited Liability Company registered in Nigeria and has its proprietary Sophia ERP Business Suite as its core business ...
    Read more about this company

    Client Accounts Officer

    Job Description

    • The Client Account Officer will record and report financial / client transactions as well as coordinate business operations in order to ensure organizational effectiveness, efficiency, productivity and profitability.
    • The Client Account Officer is generally responsible for managing intra and inter-office communication, maintaining a streamlined administrative system, coordinating manpower for effectiveness, responding to/strategies for improving customer relationships, fostering/on-boarding/maintaining business relationships with new and existing customers.
    • Resolving client queries, developing strategies for improving customer relationships, fostering / on-boarding / maintaining business relationships with new and existing customers.

    Job Responsibilities

    • Document and Report on all financial transactions of the Company.
    • Effectively manage Company’s cash flow and recommend financial actions by analyzing accounting options.
    • Analyze/summarize financial status by collecting information; preparing balance sheet, profit and loss statement and other key management reports.
    • Monitor, Liaise and send prompt reminders to Clients on all Periodic or Custom Service offerings. Generate and send Invoices and Receipts upon payment.
    • Prepare accounts, Tax returns and work with Auditor to ensure compliance with all Tax obligations to Tax Authorities.
    • Administer Payroll and effect payment to all 3rd Party Vendors

    Client Service:

    • Communicate effectively with clients on all requests, queries using available and authorized channels to ensure speedy response and resolution.
    • Communicate with teams and management on Project status with the view to ensuring Client satisfaction and Project implementation based on Project scope, standard and timeline.
    • Ensure full and proactive compliance with Client SLAs/Agreements/Contract terms and escalate unacceptable performance to Management.
    • Organize/schedule, coordinate/participate and report on client meetings, appointments and other presentations.
    • Inspire/promote/pursue repeat business from clients.
    • Monitor, measure and report on client satisfaction per business engagement.
    • Provide relevant information to clients on Company’s Services and Products.

    Education/Professional Qualification

    • B.Sc in Accounting or Economics.

    Key Competencies:

    • Self-motivation
    • Integrity
    • Business acumen and interest
    • Customer centric and organizational skills
    • Analytical and strategic thinking
    • Multi-tasking capability
    • Performance and Task driven Team Leader who can meet deadlines
    • Effective Communication
    • Interpersonal and People Management Skills
    • Proficiency in the use of any Accounting Software and general IT tools.

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

  • Send your application

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