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  • Posted: Jan 1, 2020
    Deadline: Not specified
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    International Masters Security Systems (IMSS) is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit/Valuable Protection and Security Consultancy & Training since its inception in 1994. At IMSS, we believe that strong leadership is a critical factor in achieving organizational success. Our mana...
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    Vetting Officer/Dispatch Rider

    Details:

    Job brief

    We are looking for a reliable Vetting Officer/Dispatch Rider to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.

    The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

    The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

    Responsibilities

    • Receive emergency and non-emergency calls and record significant information
    • Address problems and requests by transmitting information or providing solutions
    • Receive and dispatch orders for products or deliveries
    • Prioritize calls according to urgency and importance
    • Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
    • Monitor the route and status of field units to coordinate and prioritize their schedule
    • Provide field units with information about orders, traffic, obstacles and requirements
    • Enter data in computer system and maintain logs and records of calls, activities and other information

    Requirements

    • Proven experience as dispatcher or relevant position
    • Tech-savvy with knowledge of relevant methods (CAD)
    • Fast typing with experience in data entry
    • Knowledge of procedures and guideline for emergency situations
    • Proficient in English (oral and written)
    • Outstanding organizational and multitasking abilities
    • Active listener with excellent communication skills
    • Sound judgement and critical thinking
    • High school diploma

    go to method of application »

    Cleaner

    Job brief

    We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.

    The goal is to keep our building in a clean and orderly condition.

    Responsibilities

    • Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
    • Perform and document routine inspection and maintenance activities
    • Carry out heavy cleansing tasks and special projects
    • Notify management of occurring deficiencies or needs for repairs
    • Make adjustments and minor repairs
    • Stock and maintain supply rooms
    • Cooperate with the rest of the staff
    • Follow all health and safety regulations

    Requirements

    • Proven working experience as a cleaner
    • Ability to handle heavy equipment and machinery
    • Knowledge of cleaning chemicals and supplies
    • Familiarity with Material Safety Data Sheets
    • Integrity
    • High school degree

    go to method of application »

    Front Desk Representative

    Job brief

    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

    The goal is to make guests and visitors feel comfortable and valued while on our premises.

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome guests
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements

    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g. fax, printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High School diploma; additional qualifications will be a plus

    Method of Application

    Applicants should send CVs to info@imssng.net

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