Information Technology Assistant at Spanish Villa CHROME Hotel

Job Description

• Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
• Perform data backups to ensure all company-owned work is saved
• Install and update network system improvements
• Install and configure wireless networking equipment
• Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
• Assist with the design, implementation, and support of new software and features
• Evaluate connectivity issues, equipment, and software and hardware
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Provide helpdesk and technical support either by phone, remote access, or site visits
• Oversee troubleshooting for system errors
• Set up equipment for new users and employees
• Consult with vendors and clients to integrate and update company technology
• Ensure system optimization for all technology resources

Requirements and Qualifications

• High school degree or equivalent; bachelor’s degree in Computer Science, Isnformation Systems, or related field preferred
• Industry certification (MCSE), CompTIA A+, CompTIA Net+ certification, or other related IT professional certification; must meet all state-required licensure/certification. Preference given to candidates with the following: CASP, CEH, CISSP, GSEC, GCIH, Sec+, Net+, A+, Cloud+, CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, MTA
• Minimum 2 years’ experience in an information technology role
• Experience working with network and server management support
• Up-to-date knowledge of new systems, information, software, hardware, and upgrades
• Excellent written and verbal communication skills

Duties and Responsibilities

• Able to effectively control the Food & Beverage Cost.
• Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency.
• Prepare variance analysis for food & beverage and communicating with relevant parties.
• Update and maintain receipts into the systems (FMC).
• Check and verify voids in the POS systems.
• Check and verify discounts on the POS systems.
• Check and verify any happy hours discounts.
• Check and verify all complimentary sales in POS systems.
• Check and verify all staff meals and staff discounts.
• Check and verify all Package meals.
• Check and verify all settlements done on the POS system.
• Check and cross verify if all sales have been transferred correctly to the Property Management systems (PMS).
• Check and verify for any lost postings.
• Check the cost of sales in all F&B outlets and ensure that the costs are within budget.
• Check the menu pricing on the POS systems and ensure the correct prices are loaded.
• Check the restaurant and bar checks on daily.
• Check the complimentary and confirm that all are approved.
• Daily Import of Micros Sales to Materials Control system.
• Tally all end of shift reports generated from all POS tills.
• Continuously study weaknesses in F&B control implemented at the Hotel and provide suggestions for improvements.
• Check the daily Food & Beverage revenues report submitted by the income audit for the accuracy of covers and average check.
• Responsible for linking the articles and Recipes in Material Control.
• Responsible for preparing daily Food and Beverage Report and distribute to management.
• Responsible for monthly F&B Report and distribute to management.
• Responsible for surprise spot checks at all F&B outlets.
• Prepare Duty Drinks and management report and confirm that this is as per entitlement.
• Prepare the daily and monthly cost report department in relation to cost of sales.
• Prepare daily staff meal cost report.
• Participate in stock taking at the restaurants.
• Spot check on the receiving department to ensure that the scales are correct and goods are checked for quality.
• Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.
• Check and ensure all menu items have a recipe.
• Coordinate with restaurant management and finance to sort out issues pertaining to F&B.
• Update selling prices in POS as per the instruction from authorised persons.
• Maintain the security of the information held by the department.
• Responsible to maintain the Menu Pricing, Consumption and POS systems.
• Any other tasks as and when required by the management.

Prerequisites:

• Good verbal and written communication skills.
• Good analytics and reporting skills.
• Experience with Accounting System, POS Systems and cost and inventory systems.
• Ability to multitask, work in a fast-paced environment.
• Have a high-level attention to detail.
• Ability to work independently and to partner with others to promote an environment of teamwork.

Requirements
Education:

• Bachelor of Commerce or Similar or 4 year Bachelor's Degree in Finance and Accounting or similar major

Experience:

• At least 3 years experience at the same role with an up-scale (4/5 Star) hospitality environment.

Duties and Responsibilities

• Maintain receipts, records, and withdrawals of the stockroom
• Receive, unload, and shelve supplies
• Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
• Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
• Rotate stock and coordinate the disposal of surpluses
• Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
• Coordinate the handling of freight, the movement of equipment, and necessary minor repairs
• Storekeeper Requirements and Qualifications
• Knowledge of proper bookkeeping and inventory management
• Familiarity with standard concepts and best practices in a stockroom or warehouse environment
• Analytical mind with ability to make accurate mathematical computations
• Excellent written and verbal communication skills
• Competencies in data entry, analysis, and management
• Keen attention to detail and ability to effectively manage time
• Ability to safely and legally operate a forklift
• Skills to operate common office equipment

Requirements

• Minimum of a high school diploma or equivalent
• 2+ years of experience in storekeeping, inventory control, or recordkeeping
• Valid driver’s license and willingness to acquire and maintain forklift certification
• Physical ability to frequently lift and carry materials weighing up to 25 pounds, and occasionally up to 50 lbs

Key Responsibilities

• Marketing Executives oversee many aspects of a campaign throughout the entire lifespan of a product, service or idea
• As such executives are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves.

These responsibilities can include:

• Overseeing and developing marketing campaigns
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies
• Promotional activities
• Compiling and distributing financial and statistical information
• Writing and proofreading creative copy
• Maintaining websites and looking at data analytics
• Organising events and product exhibitions
• Updating databases and using a customer relationship management (CRM) system
• Coordinating internal marketing and an organisation’s culture
• Monitoring performance
• Managing campaigns on social media.

Requirement

• Female Only
• Candidates should possess relevant qualifications.

What we’re looking for

• Expertise in Continental including Mexican and/or Italians cuisines cooking
• NVQ Level 1 & 2 or equivalent
• Certificate of Level 2 Food Safety, Health & Safety and HACCP
• Good English
• A flexible attitude
• Enthusiastic about food and hospitality industry
• Good communication skill
• Team player

Job Description

• The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant.
• Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times

Responsibilities

• Provide the perfect service experience for every Guest
• Ensure the Guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions and make suggestions regarding food and beverage
• Serve the Guest in an accommodating manner
• Must know all food liquor, beer, wine and retail offered
• Apply positive suggestive sales approach to guide Guests
• Pre-bus tables; maintain table cleanliness, bus tables
• Looks for ways to avoid waste and limit costs
• Assist in keeping the restaurant clean and safe
• Provide responsible service of alcoholic beverages
• Deliver food and beverages to any table as needed
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform

Requirements

• Must be of legal age to serve alcoholic beverages (May vary by state)
• Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
• Must have clear written and verbal communication skills
• Must have the physical abilities to carry out the functions of the job description
• Must be able to responsibly handle cash transactions
• Must be able to consolidate and coordinate needs for all tables within their station
• Must be able to carry food and beverages
• Must be able to work in a team environment
• High school diploma or equivalent; college degree preferred
• At least one-year experience as a food server within a restaurant, hotel, or conference center operation
• Any related customer service/oriented experience will be considered
• Ability to comprehend and communicate in fluent English

Waiter/Waitress top skills & proficiencies:

• Basic Math
• Verbal Communication
• Customer Service
• Resolve Conflict
• Teamwork
• Persistence
• High Energy
• Sell to Customer Needs
• Thoroughness
• Professionalism
• Client Relationships
• Physical Strength
• Stamina

Job Description

• Supervise operation and handling of all food and beverage outlets for galley area.
• Monitor and ensure fulfillment of company’s specified projects and maintain regulatory board of Public Health department for better output.
• Develop and ensure proper surveillance of food and beverage supply units using subsidiary wings.
• Administer all food and beverage facilities and ensure optimal cleanliness and safety procedures in efficient working.
• Assist various departments in selection process and provide guidance to staff members according to company’s rules.
• Monitor all local sanitation and healthcare systems to satisfy customers.
• Maintain an inventory for all food and bi monthly liquor.
• Analyze and utilize various management tools to update expenses and fix bi-weekly wages for Food & Beverage Department.
• Perform regular investigation concessions and bars to standardize sanitation and janitorial services plus direct closing of bars in time.
• Monitor and enhance efficient upkeep of storage by cleaning and sweeping away rotten food stuff.
• Supervise all ensure resolution of customer’s grievances in systematic way.
• Prepare weekly work schedule as per hotel requirements in assistance with restaurant employees.
• Maintain efficient franchise hotel standards to provide restaurant facilities.
• Maintain personal records of working staff for restaurants and provide efficient maintenance.
• Maintain knowledge on all fire protection and preventive measures during emergency.
• Ensure compliance to all company rules in pertinent areas.

Job Description

• Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
• Supervise efficient upkeep of tools through proper usage of equipment and devices.
• Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
• Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
• Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
• Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
• Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.
• Monitor all phone calls to room service department to ensure timely resolution for same.
• Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.
• Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.
• Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
• Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.
• Prepare documents and maintain adherence to departmental standards.
• Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
• Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
• Inspect food and beverage product preparation programs and maintain goodwill of company.