Job Openings at Dreamfield Farm Resorts

Requirements
An experienced driver needed for immediate employment at Dreamfield farm resort, qualified candidates must have:

• Minimum of Senior School certificate.
• Must possess a valid driver’s license
• Must have graduated from an accredited commercial driving school.
• Must have the ability to read and write English language. Perform simple mathematical calculations.
• Must have mental ability to handle receipts; read maps, road signs, maintain record of duty status, etc.
• Must have working knowledge of vehicle safety and control systems.
• Must have knowledge of dot regulations governing safe driving, hours of service, inspection and maintenance.
• Must satisfactorily pass a drug test.
• Must satisfactorily pass an alcohol test (if applicable)
• Have Good Knowledge of vehicle parts and must be able to carry out preventive maintenance.
• Candidates should preferably reside around Sura, CMS, Obalende, Ikoyi, Victoria and Lekki Phase 1.

Job Description

• The Restaurant Manager is accountable for the day to day operations of Dreamfield Juice Bar including staffing, staff training, cost controls, budgeting, and administration while being actively involved in the preparation and execution of food & beverage items for customer
• The successful candidate will have a proven ability to lead and inspire a team to fulfil the vision of this high quality operation.

Responsibilities

• Execute the high service standards and exceed customer expectations daily by holding all employees accountable to adhering to company service, quality and cleanliness specifications and food handling
• Accomplish human resources objectives by taking part in recruitment, selection, orientation, and performance review of all staff
• Resolve associate conflict & behavioral challenges through one-on-ones and progressive discipline
• Effectively enforce company policies and procedures
• Achieve operational objectives by preparing and completing action plans, implementing productivity, quality and standards of service
• Resolve customer’s complains through service recovery and implement change when necessary
• Review the daily inventory levels, orders and prepared product and compare to sales in order to control costs and minimize waste
• Maintain budget and employee records
• Prepare and review daily sales reports
• Use daily sales reports to identify areas of opportunity for sales initiatives and cost savings
• Prepare payroll and monitor records
• Avoid legal challenges by following all company and government legislation
• Arrange for maintenance and repair of malfunctioned equipment
• Develop leaders and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
• Create an engaging and energetic environment where all associates work as a team
• Generate growth and location sales through marketing initiatives
• In association with the Operations Manager, regularly conduct P&L reviews to analyze financial metrics
• Manages with integrity, honesty and knowledge to promote the culture, values and mission of Dreamfield.
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations.
• Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators
• Follows Dreamfield’s policies and procedures, including those for cash handling and safety and security, to ensure the safety and security of fellow team members during each shift.
• Maintains a clean and organized workspace so that team members can locate resources and products as needed.
• Provides quality products consistently for all customers by adhering to all recipe and preparation standards. Follows health, safety and sanitization guidelines for all products.
• Maintains regular and punctual attendance.

Core Competencies:

• Puts the customer first – Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.
• Works well with others – Listens and communicates well with others within and outside of Dreamfield. Creates a team environment that is positive and productive.
• Leads courageously – Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
• Develops continuously – Continuously seeks opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.
• Achieves results - Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

Qualifications

• B.Sc Degree in Business Administration, Hospitality Management or Culinary Schooling
• Food Handlers Certification

Knowledge, Skills and Abilities:

• Previous supervisory or management experience in a similar environment (quick service food or retail)Self-starter, flexible, and able to work independently
• Ability to multi-task, and change priorities constantly as needed in a fast paced environment
• Ability to conduct written and verbal performance reviews
• Strong business acumen
• Must possess excellent verbal and written communication skills
• Exceptional organizational skills
• Demonstrated experience at building community relationships
• Ability to manage store operations independently
• Ability to manage effectively in a fast-paced environment
• Ability to manage multiple situations simultaneously
• Ability to manage resources to ensure that established service levels are achieved at all times
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Strong operational skills in a customer service environment
• Strong problem solving skills
• Team building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information.

Summary of Experience:

• Progressively responsible retail experience - 3 years
• Supervision - 2 years
• Customer service experience in a retail or restaurant environment - 1 year
• Experience analyzing financial reports - 1 year.

Job Description

• This position contributes to Dreamfield ’s success by providing superior customer service to all customers. Dreamfield baristas personally connect with and uplift the lives of our customers.
• Their work goes beyond handcrafting the perfect smoothie; it is about creating connections and enriching the lives of every person they meet.
• This job creates the Dreamfield experience for our guests by providing them with prompt service, quality products, and maintaining a clean and comfortable store environment. A Dreamfield barista should model and act in accordance with our mission and values.

Job Responsibilities

• Responsibilities and essential job functions include but are not limited to the following:
• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes customers by determining their coffee, juice, smoothie interests and needs.
• Educates customers by presenting and explaining the coffee, juice, smoothie drink menu; answering questions.
• Sells coffees, juices, smoothies and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply, Juice and smoothie raw materials supply, stocking coffee brewing equipment, maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and bar area.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Maintains a calm demeanor during peak sales periods or unusual events to keep store operating to standard and to set a positive example for the team.
• Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Provides quality products consistently for all customers by adhering to all recipe and preparation standards. Follows health, safety and sanitization guidelines for all products.

Knowledge, Skills and Abilities

• At least 1+ year in the hospitality service industry
• 1+ year in the customer service industry
• Experienced and comfortable with working busy shifts
• Friendly, outgoing and dedicated to outstanding customer service
• Tidy and self-disciplined
• Detailed-oriented and passionate about product quality
• Excellent communication skills
• Action-oriented
• Selling to customer needs.