Job Openings at Pause Factory Resources Limited

Job Description

• Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs.
• Manage accounts assigned and ensure that all pending request are closed.
• Contribute to revenue growth and profit margin of the organization.
• Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
• Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
• Maintain awareness and adherence to our clients procedures, programs and policy guidelines
• Provide industry updates as well as airline promotions to clients.

Job Requirements

• Minimum Required Experience: 2-5 years.
• Minimum Qualification: Bachelor's Degree/HND/OND.
• Desired Courses: Marketing, Business Administration, Aviation, Transport Management.

Other Requirements:

• Should have a minimum qualification of OND
• Must have at least 2-5 years working experience in a Travel Agency or Airline in similar capacity.
• IATA certificate and experience on Fares and Ticketing.
• Ability to use two GDS (Amadeus ,Sabre and Galileo)
• Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
• Good knowledge and usage of Microsoft Office and power point.
• Have the ability to work under pressure.
• Must be a team player.
• Must be out-of-the-box thinker.
• Self-motivator
• Preferred candidate should reside on the Island.

Remuneration

• Attractive
• Basic remuneration plus commission and other Benefits.
• Salary Range N60,000 - N100,000

Job Description
This is not limited to the following:

• Analyze the current customer base, including portfolios and rolodexe, to identify potential sales opportunities
• Build strong relationships with customers, outside business contacts, and company stakeholders
• Review and communicate proposals and cost estimates to customers and stakeholders
• Negotiate timelines and budgets
• Develop and test unique business strategies and concepts
• Collaborate with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction
• Stay up to date on company best practices, policies, products, pricing, and promotions
• Increase overall sales efficiency and profitability through excellent salesmanship

Qualification/Experience

• HND/B.Sc in Business, Finance, Marketing or related field preferred
• Equivalent experience in related field acceptable as well
• 3-5 years’ experience
• Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}
• Must have passion for Sales

Knowledge, Skills and Competency:

• Familiarity with relevant software, such as Microsoft Office Suite
• Strong interpersonal and communication skills (both verbal and written)
• Critical thinking skills, analytical
• Creatively-minded, good at thinking ‘outside the box’
• Skills of persuasion
• Computer skills
• Ability to travel when necessary to meet with customers and/or stakeholders and build business relationships
• Must be available full time
• Proactive
• People and customer management skills
• Strong organizational skills
• Good communication and interpersonal skills.

Remuneration

• Attractive Basic and commission plus other benefits.
• Salary range: N60,000 - N100,000 Monthly.

Note

• If you are not qualified for this position, please do not apply.
• Only qualified and shortlisted candidates will be contacted.