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The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau...
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An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
What will I be doing?
As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards.
Specifically, the IT Supervisor will perform the following tasks to the highest standards:
Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
Record all issues that arise and advise the IT Manager of any issues that need further attention
Recommend system improvements to the IT Manager
Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
Job Requirements What are we looking for:
IT Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous IT experience, preferably in the hotel, leisure, and/or service sector
Experience of all Microsoft systems
Experience of hotel applications, such as Fidelio and Micros, preferred
Excellent organizational and interpersonal skills
Current technical skills and knowledge of technology