Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Dec 6, 2019
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
    Read more about this company

     

    Software Support Engineer - Dynamics CRM- Level 2

    Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on high-end software products and solutions? Do you take pride in delivering great customer service?

    Duties and Responsibilities

    • Act as the advanced technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
    • Collaborate with domain experts (SME’s) and escalation managers when additional support is needed
    • Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
    • Seeks supplemental training to improve performance and develop specialization.

    Competences

    • Up to 2 years experience in technical or customer support
    • Strong researching, problem solving and troubleshooting skills
    • Adaptability to work independently and part of a team bringing in experts when needed
    • Excellent customer service skills
    • Passion for technology and learning
    • Some exposure with Microsoft technologies

    Method of Application

    Interested and qualified? Go to Tek Experts on tekexperts.avature.net to apply

    Be found by employers. Sign up and complete your profile

  • Send your application

    View All Vacancies at Tek Experts Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail