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  • Posted: Sep 26, 2016
    Deadline: Sep 30, 2016
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    The haulage sector and logistics in Nigeria has experienced tremendous transformation in the last ten to fifteen years. This is as a result of globalization and the increasing need for companies to outsource no core services to specialist service providers. In the local market, almost all the major manufacturing companies have outsourced the transportation o...
    Read more about this company

    After Sales Service Engineer

    Ref. Code: 009/02
    Location: Lagos

    Key Responsibilities

    • Build, lead, motivate and develop a highly successful after sales team that achieves its objectives
    • To manage all service and technical aspects for the full range of SINOTRUK product with the objective of achieving set targets
    • Plan, develop, and monitor customer service complaints related to SINOTRUK brands. Deal with any customer complaints pertaining to product reliability, assist dealers and customers alike to find resolutions to these complaints
    • Enhance customer satisfaction by providing effective training to retail network and resolve technical problems
    • Setup after-hour recovery/assistance service to find best resolution to specific customer issues and breakdowns 24/7.

    Other Requirements

    • B.Sc Mechanical Engineering
    • 5 years experience with man diesel truck
    • Minimum of 5-8 years hands on experience in the Automobile industry.
    • Should be able to work with Engine Diagnostic tools, monitor & control maintenance cost and manage emergencies

    Method of Application

    Applicants should send their CV’s to: careers@haulageandlogisticsnigeria.com stating the job title and ref code as the subject of the email.

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