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  • Posted: Dec 5, 2019
    Deadline: Not specified
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    Connig Technoserve is a dynamic telecommunications and information technology services provider operating in Nigeria and parts of West Africa. We provide customized, professional and turnkey services ranging from planning to rollout to maintenance throughout the product life cycle. We are managed by a team of professionals who are long term players in the ...
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    Operations and Maintenance Manager: Site Infrastructure Maintenance

    Details:

    Responsibilities:

    • Establishes policies designed to ensure consistently high site availability, service performance, monitors employees and evaluates customer feedback to develop quality improvement processes.
    • Ensures that all service departments, vendors and employees deliver consistent value to all clients.
    • Ability to take charge of entire operation and ensure delivery processes are efficient and cost effective without impacting availability statistics.
    • Constantly assess customer feedback and make necessary improvements on an ongoing basis. Must take immediate steps to correct any lapses.
    • Manage all passive elements on site including Generators, rectifiers, batteries, diesel and all site infrastructure and ensure optimal working conditions.
    • Ensure consistently high Site availability statistics, Low MTTR, Low MTBF on all passive network elements.
    • Provides activity reporting and forecasting of revenues, resources to senior management
    • Ability to also manage all aspects of the delivery process including site acquisition, design and construction, to full operations, maintenance, Telecomm equipment installations and relevant permits.

    Minimum Educational Qualifications:

    B. Eng in Electrical/Electronic Engineering or related discipline.

    Minimum Previous Experience:

    3+ years O&M  Management experience in the wireless telecommunications industry 

    Minimum Additional Training:

    • Computer proficiency.
    • Good knowledge of ICT

    Other Skills:

    • Excellent customer relationship management skills
    • Self-starter, motivated, perseverance, proactive, passionate

    Method of Application

    Applicants should send CVs to hr@connigtechnoserve.com

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