Floor Sales Representatives at Owens & Xley Consults

Job Description

• Our client is looking to recruit Floor Representatives. The floor reps are the first line of contact for walk-in customers to the store and would be responsible for welcoming and assisting customers to find the products that most satisfy their needs.

Key Tasks and Responsibilities

• Establish, develop and maintain positive business and customer relationships
• Assist shoppers to find the goods and products they are looking for
• Answer queries from customers
• Resolve customer complaints and challenges
• Report discrepancies and problems to the supervisor
• Give advice and guidance on product selection to customers
• Work within established guidelines, particularly with brands
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Keep a schedule of events /special promotions and putting up displays.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
• Work with management to organize and execute sales campaigns
• Perform all other duties as assigned.

Professional Qualifications/Experience
Educational Qualification:

• Minimum of an OND/HND in any related discipline.

Experience:

• At least 1-year experience in direct sales
• Experience in the retail industry is a plus
• Compulsory skills required (E.g. must be proficient in Excel)
• Ability to work quickly
• Ability to stand for long durations
• Highly analytical with a drive for numbers
• Good networking, prospecting, and closing skills
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Excellent selling, and negotiation skills
• Good written and verbal communication skills
• Able to work in a fast-paced environment
• High proficiency in MS Office Suite
• Must be able to prepare reports and correspondence
• Good initiative, time and stress management skills
• Preferably lives within the Island axis.

Remuneration: 30-40k