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  • Job Vacancies at a Leading Commercial Bank - Workforce Group

  • Posted on: 19 November, 2019 Deadline: 4 December, 2019
  • View Jobs in Banking / Financial Services View All Jobs at Workforce Management Centre
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  • Workforce Group - Our client, a leading Commercial Bank is currently recruiting suitable and qualified candidates for the position below:

    Contact Center Agent

     

    Company: Foremost Commercial Bank

    Job Summary

    • We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
    • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

    Responsibilities

    • Managing large amounts of inbound and outbound calls in a timely manner.
    • Following call center “scripts” and “tools “when handling different topics.
    • Identifying customers’ needs, complaints on issues with products or services, clarify information, and providing solutions.
    • Meet personal/team qualitative and quantitative targets.
    • Seize opportunities to up sell products when they arise.
    • Research, identify, and resolve customer complaints using applicable software
    • Understanding and ensuring to meet and exceed call center metrics while providing excellent consistent customer service.

    Requirements

    • HND/BSc. in any discipline.
    • Must not be more than 27 years old.
    • Excellent spoken English with impressive interpersonal skills.
    • Fluency in other languages is an added advantage.
    • Must be resident in Lagos.

    go to method of application »

    Transaction Officer

     

    Company: Foremost Commercial Bank

    Job Responsibilities

    • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
    • Informing customers about bank products and services.
    • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
    • Maintaining and balancing cash drawers and reconciling discrepancies.
    • Packaging cash and rolling coins to be stored in drawers or the bank vault.
    • Handling currency, transactions, and confidential information in a responsible manner.
    • Using software to track bank information and generate reports.
    • Following all bank financial and security regulations and procedures.

    Requirements

    • HND in any field
    • Cash handling experience and on-the-job training may be required.
    • Exceptional time management, communication, and customer service skills.
    • High level of accountability, efficiency, and accuracy.
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • High level of accountability, efficiency, and accuracy.

    go to method of application »

    Medical Sales Representative

     

    Job Summary

    • Maintain relationship with previous, present and potential Customers to promote the company’s product within a geographical location or region.
    • Identify and create new business relationships, ensure personal sales target are met, and proffer solution to customer’s problem.
    • Provide information about the company’s product to nurses, doctors, hospitals, pharmacies and other stakeholders within the pharmaceutical industry.

    Key Responsibilities

    • Ensure personal sales is achieved
    • Receives periodic training from more experienced professionals
    • Participates in projects such as product promotions, attending and organizing exhibitions, conferences, meetings, new product launches, and new marketing initiatives.
    • Presenting products to healthcare staffs, including doctors, nurses and pharmacists with the aim of providing information about the company’s products and promote its usage.
    • Liaise with Distributors and wholesalers so as to ensure that is constant availability of the product in the market
    • Write frequent report on company and competitors performance within the market.

    Job Requirements

    • University Degree in any field
    • Proven successful working experience as a Medical Representative
    • Valid Driver’s license and proven driving experience
    • Excellent communication skills, fluent in English spoken and written
    • Good Interpersonal skill
    • High Degree of self-motivation, ability to work independently
    • Highly self-organized
    • Good computer skills in MS Windows and Office

    Method of Application

    Use the link(s) below to apply on company website.

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