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  • Telecom Business Analyst at IBM

  • Posted on: 19 August, 2014 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at IBM - International Business Machines
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    IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. This includes working with organizations and governments to build systems that improve traffic congestion, availability of clean water, and the health and safety of populations. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

    Telecom Business Analyst


    Job description
    • Work collaboratively with client in documenting the CBR (Client business requirements) and SOW (Statement of work).
    • Engage directly with business owners for collecting business requirement.
    • Prepare weekly and monthly status/review decks (ppt.) and engage with client senior executives to share project status.
    • Should be able to do development on small Change Requests (with efforts less than 10 man days).
    • Should be able to validate/provide feedback, on the work effort estimation, given by vendor on various projects/ change requests.
    • Should take the responsibility on updating the PAW (Project Authorization Workflow) tool for project mile stones, cost case and project status on regular basis.
    • Attend meeting with Group/Centralized team on status and strategies. Lead meetings where required.
    • Assist design and development teams in translating the business requirements into technical specifications.
    • Review and provide feedback on developed training content.
    • Assist business team in conducting the User Acceptance Test.
    • Assist project team in getting the required sign-offs from client.
    • Be able to understand Customer pain points. Discuss with Group team to leverage internal and external solutions. Suggest viable solutions to address Customer pain points.
    • Coordinate with Group team to understand, Group level projects planned for the respective OpOCs and accordingly communicate their statuses to local Business/IT team on regular basis.
    • Push back the requirements which are expected to be delivered/addressed by transformation/future projects.
    • Take responsibility for delivery of assignments (within the AMS scope) locally.
    • Manage local partners and vendors.
    • Ability to adapt to a changing environment and multi-task assignments.
    • Self-starter requiring minimal supervision.
    • Completer/finisher.
    • Team player / “builder”.


    •     Bachelor's Degree
    •     At least 5 years experience in Telecom industry environment especially GSM
    •     At least 5 years experience in Solution Development
    •     At least 5 years experience in Business requirement gathering / Business Analysis
    •     At least 5 years experience in IT project management
    •     At least 5 years experience in Client/Relationship management
    •     English: Fluent


    •     At least 7 years experience in Telecom industry environment especially GSM
    •     At least 7 years experience in Solution Development
    •     At least 7 years experience in Business requirement gathering / Business Analysis
    •     At least 7 years experience in IT project management
    •     At least 7 years experience in Client/Relationship management

    Additional information
    • Key skills and Expectation (to have knowledge of and experience in):
    • Demonstrate good understanding of Telecommunications industry domain.
    • Demonstrate good understanding of BSS/OSS.
    • GSM Industry trends, issues and challenges.
    • Key solutions within the industry.
    • Ability to understand Business process, policies and procedures.
    • Ability to communicate and convince business on his/her view point.
    • Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation.
    • Experience in meeting deadlines in a high pressure environment.

    Method of Application

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Interested and suitably qualified candidates should click here to apply online.

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