ICT Support at H2Y Infotech

Description:

• Installation and support of equipment in a Microsoft Windows, 7, 8, 8.1, 10 based environments to the specifications of user needs
• Troubleshoot and resolve computer related issues by providing both on-site and remote support
• Maintaining software applications, operating systems and regular maintenance.
• Managing assigned projects and program components to deliver services in accordance with established organizational objectives.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
• Up to date reporting on issues and resolutions to ensure proper case status tracking.