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  • Posted: Oct 22, 2019
    Deadline: Oct 26, 2019
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  • Red Lens Consulting is a research based consulting company that is focused on providing research solutions that help business owners make informed and smart decisions that would help them increase customer satisfaction, improve customer retention, increase revenue and save money. We have recently launched an automated customer feedback package that is tar...
    Read more about this company

    Front Office Manager

    Start: Immediate Start

    Job Brief

    • We are looking for a front office manager to manage our reception area and the daily activities at our office.
    • You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
    • You will also coordinate all front desk activities, including calls, bookings and client services.
    • As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
    • Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
    • Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

    Responsibilities

    • Ensure front desk is tidy
    • Handle complaints and specific customers’ requests/enquiries
    • Keep updated records of office expenses and costs
    • Ensure company's policies and security requirements are met
    • Manage the company’s social media page

    Requirements

    • Proven work experience as a Front desk manager or Reception manager
    • Hands on experience with office machines (Printers and Photocopier)
    • Thorough knowledge of customer service, office management and basic bookkeeping procedures
    • Proficiency in English (oral and written)
    • Solid knowledge of MS Office, particularly Excel and Word
    • Excellent communication and people skills
    • Good organizational and multitasking abilities
    • Problem-solving skills
    • High School Diploma; additional certification is a plus

    Method of Application

    Interested and qualified candidates should send their CV to: contact@redlenscentre.com using the Job Title as subject of the email.

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