• Senior Manager - Revenue Cycle Services at Enugu Electricity Distribution Plc (EEDC)

  • Posted on: 16 July, 2014 Deadline: 29 July, 2014
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  • Enugu Electricity Distribution Plc (EEDC), headquartered in Enugu State, is responsible for electricity distribution in Abia, Anambra, Ebonyi, Enugu and lmo States. As part of our on-going Service and Business Processes improvement activities, we are looking to recruit exceptional individuals for the following key roles in our Head Office and District Offices within the 5 States that we cover.

    Enugu Electricity Distribution Plc (EEDC) is recruiting to fill the position of:

    Senior Manager - Revenue Cycle Services

     

    Reporting To: Principal Manager
    Department: Revenue Cycle Services
    Locations: Abia, Anambra, Ebonyi, Enugu and lmo States

    Duties and Responsibilities

    •     Ensure efficient and coordinated management of Billing, Collections and Customer Services within the District
    •     Ensure optimal collection of billed revenues
    •     Ensure monthly reading of Grid meters and customer meters
    •     Ensure proper installation of meters in line with approved standards
    •     Ensure regular capturing and billing of unregistered customers
    •     Ensure proper certification and classification of customers
    •     Ensure timely production and effective distribution of customer bills
    •     Coordinate and drive revenue collection activities
    •     Ensure timely resolution of customer complaints
    •     Ensure regular training of Revenue Cycle Services staff
    •     Provide regular and ad-hoc reports to the State Office
    •     Collaborate with other departments on business initiatives
    •     Manage the District’s Revenue Cycle Services Department for optimal productivity.

    Qualification

    •     Bachelor’s Degree in any Engineering, Science or Social Science discipline
    •     An MBA will be an added advantage.
    •     Professional Certifications in Engineering, Science or Social Science

    Other Requirements

    •     Minimum of 10 years post NYSC experience, 4 of which must have been at management level, in the Electricity Distribution, Banking, Telecommunications, or Fast Moving Consumer Goods Industries.
    •     Computer skills- MS Office, ERP Solutions.
    •     Leadership skills.
    •     Strong oral and written communication skills.
    •     Interpersonal and team skills.
    •     Analytical skills.

    Method of Application

    Send an e-mail with a cover letter supporting your application and a copy of your current Curriculum Vitae to: recruiting@enugudisco.com

    Note:

    • State the position you are applying for in your cover letter and as the subject of your e-mail.
    • Only shortlisted candidates will be contacted.
    • EEDC is an equal opportunity employer and confidentiality of all applications is guaranteed.

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